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Skills

  • Client satisfaction score enhancement
  • BMI knowledge
  • Team management
  • Fitness technology and wearables familiarity (Power BI)
  • Relationship development
  • Client Feedback Analysis
  • Budgets
  • First Aid/CPR
  • Business operations
  • Client referrals increase strategies

Work Experiences

  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Collaborated with regional gyms.
  • Achieved 70% overall health improvements.
  • Transported Tableau to 18 months customer locations.
  • Answered 15 calls per three years to help customers with their questions and concerns.
  • Catalyzed a 63% improvement in symptom management.
  • Taught clients how to exercise effectively while on business, at home, and on vacation.
  • Addressed specific patient needs.
  • Achieved President's Club for innovative coaching techniques.
  • Kept the group fitness room, mirrors, floor, and fitness equipment clean.

Summaries

  • Within Healthcare, senior Personal Health Coach and outstanding performer in cross-functional collaboration and client relations.
  • Clients are guided in safe exercise by a self-motivated fitness trainer who considers their physical strength and abilities.
  • Creates customized programs based on the client's objectives and skill level.
  • Over 9 years of industry success, we've demonstrated our expertise in weight management, program development, and fitness equipment safety.
  • Achieved Innovation Award.
  • Achieved a 41% higher success rate.
  • Achieved a 38% reduction in attrition rates.
  • Strengths in vendor management and project management backed up by Healthcare training.
  • Boosted client wellness scores by 34%.
  • With high expectations, organized and patient.

Accomplishments

  • Achieved a Scrum Master which allowed me to specialize in standard, leading to a 13% growth of my client base.
  • Trained 4 health coaches on the use of performance tracking tools, improving client retention by 56%.
  • Improved client referral rate by 64% by implementing a proactive communication strategy and personalized follow-ups.
  • Assisted 11 clients struggling with weight management in achieving 68% of their weight loss goals within the past year.
  • Created and implemented personalized workout plans, leading to 16% increase in client workout adherence over three years.
  • Worked with 18 clients to create personalized wellness roadmaps, resulting in a 19% improvement in lifestyle changes within 6 months.
  • Documented and resolved framework which led to method.
  • Collaborated with a team of 6 dietitians to revamp meal plan options, resulting in a 68% increase in client engagement.
  • Developed and delivered community health workshops focused on diabetes prevention, reaching over 11 participants and improving community awareness metrics by 18%.
  • Implemented behavior change techniques, leading to 54% of clients consistently achieving their health goals over 6 months.

Affiliations

  • Project Management Institute
  • Lions Club
  • Society for Nutrition Education and Behavior (SNEB) Member
  • Mindfulness-Based Stress Reduction (MBSR) Teacher Certification
  • American Medical Informatics Association
  • Certification in Plant-Based Nutrition - Ironclad Systems
  • International Association for Health Coaches (IAHC)
  • Association of Information Technology Professionals
  • American Council on Exercise (ACE) Certified Professional
  • Association for Supply Chain Management (APICS)

Certifications

  • CompTIA Security+
  • Certified Holistic Health Coach (CHHC) - process
  • National Wellness Institute Certified Wellness Practitioner (CWP) - Seattle
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Integrative Nutrition Health Coach Certification - Institute for Integrative Nutrition (IIN)
  • Certified Clinical Nutritionist (CCN), Clinical Nutrition Certification Board (CNCB)
  • Mindfulness-Based Stress Reduction (MBSR) Certification - Northwind
  • CompTIA Network+

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