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Skills

  • Volunteer coordination
  • Higher education preparation workshops
  • Security systems
  • Job shadowing opportunities for career growth
  • Administrative support
  • Planning and coordination
  • Process improvement
  • Customer service
  • RFI Scanners
  • Community service hour tracking

Work Experiences

  • Achieved 58% improvement in retention.
  • Assisted in the implementation of social service programs for metric and procedure individuals.
  • Explained available program services to potential participants and outlined procedures to ensure that they were able to participate in program processes smoothly.
  • Working with team members and customers to find workable solutions improved operations.
  • Saved money by developing functional solutions to method problems.
  • Increased the program's reach by giving talks to category groups.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Suggested making better life choices to improve the client's outcomes.
  • Management recognized me for providing outstanding customer service.
  • Achieved results within three years.

Summaries

  • Expert in framework with a strong aptitude for spearheaded and streamlined.
  • Strategic planning in framework settings and strategic planning in budget management settings.
  • Dedicated Social and Human Service Assistant with a track record of assisting clinical teams in the implementation of care plans.
  • Proficient in promoting metric by leveraging vendor management and quality assurance knowledge.
  • ITIL certified
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Multilingual and fluent in German and French, with a strong grasp of cultural differences.
  • Accomplished at delivering workshops on social media awareness and digital safety, imparting healthy online behaviors to 12 youth attendees. Focused on cultivating safe, digital-savvy communities.
  • Apply strong document management and resource coordination skills to day-to-day needs to keep program operations running smoothly.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Directed family involvement initiatives which led to a 23% increase in parent and guardian attendance at youth events.
  • Partnered with local organizations to deliver intergenerational activities, fostering youth-senior relationships and increasing community-wide volunteerism by 51%.
  • Mentored a cohort of 8 students in leadership and personal development, resulting in 80% increased student self-confidence reported by the end of the program.
  • Led workshops focused on conflict resolution and peer counseling techniques for youth, improving incident resolution rates by 53% over 18 months.
  • Recognized for driving an increase in after-school program attendance by 85%, through the introduction of creative arts and technology-focused modules.
  • Facilitated youth-led community service projects, contributing to over 16 hours of local environmental clean-up initiatives.
  • Secured partnerships with local educational institutions, expanding youth volunteer opportunities and growing program participation by 62%.
  • Coordinated with community leaders to involve youth in city-wide heritage events, resulting in 16% rise in youth cultural awareness and participation.
  • Planned and executed family-engagement workshops, which resulted in 28% growth in parental involvement in youth-related activities.
  • Led a mentorship initiative where youth were paired with local community leaders, resulting in 36% improvement in youth leadership skills over 18 months.

Affiliations

  • Mentorship Program Coordinator – Future Business Leaders of America (FBLA), guiding students through career development and professional skills training.
  • Professional Member – American Alliance for Health, Physical Education, Recreation and Dance (AAHPERD), with a focus on youth leadership in physical and mental well-being.
  • Facilitation Member – Teens Leading Change, collaborated with other youth professionals to develop self-esteem workshops aimed at empowering young adults.
  • Program Participant – Public Allies AmeriCorps Youth Leadership Program, dedicated to advancing community involvement through youth empowerment.
  • Member – National Mentoring Partnership (MENTOR), contributing to outreach and mentoring programs for at-risk youth.
  • Active Member – Boys & Girls Clubs of America, Boston, leading after-school initiatives and youth development programs focused on life skills and mentorship.
  • Project Organizer – United National Indian Tribal Youth (UNITY), led cultural competence and leadership development workshops for diverse youth groups.
  • Member – Youth Outreach Council, providing group counseling and mediation services within after-school programs.
  • Certified Practitioner – Search Institute’s Developmental Assets framework, focusing on building stress-management and emotional development curricula.
  • Volunteer – Youth Leadership Initiative, providing one-on-one mentorship in leadership and goal-setting techniques.

Certifications

  • Certified Peer Support Specialist (CPSS) by framework
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Restorative Practices Certification from program
  • Cisco Certified Network Associate (CCNA)
  • American Academy of Financial Management (AAFM)
  • CompTIA A+ Technician
  • Conflict Resolution and Team Building Certification by program
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR

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