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Skills

  • Test plan development
  • Mobile testing experience with QuickBooks
  • Load testing in method
  • Customer service
  • Root cause analysis
  • Problem resolution
  • Coding automated scripts in metric
  • Team management
  • Manual test case preparation
  • Proficiency in metric for task management

Work Experiences

  • Authored technical documentation for Salesforce.
  • Applied across 12 projects.
  • Authored technical documentation and training resources for Workday, helping new hires onboard 30% faster.
  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Lead Testers.
  • Cut test execution time by 75% %.
  • Developed risk-based test strategies.
  • Created training resources for new hires.
  • Collaborated with project management teams.
  • Decreased high-priority issue occurrences in production.
  • Automated the method test suite using HubSpot, cutting test execution time by 32% for minor releases.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Lead Tester is a methodical Lead Tester with extensive experience in software development processes and testing strategies.
  • Achieved faster, higher-quality releases.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Complete knowledge of the SDLC.
  • Created custom test scripts.
  • Automation expert with a successful track record in creating custom test scripts that reduced manual effort by 63% and sped up delivery timelines.
  • Dedicated QA professional.
  • Within Miscellaneous, senior Lead Tester and outstanding performer in budget management and strategic planning.
  • Strengths in team leadership and budget management backed up by Miscellaneous training.

Accomplishments

  • Led the creation and execution of test scripts for both functional and non-functional testing, ensuring complete validation of Jira requirements.
  • Collaborated with a cross-functional team on the development of an automated regression testing framework, reducing testing time by 66% for all legacy projects.
  • Worked closely with development and business teams to define test scenarios, ensuring requirements traceability throughout the project lifecycle.
  • Led integration testing efforts for Salesforce, coordinating with other departments to ensure seamless functionality.
  • Revised and expanded the automated test suite for Asana using program, speeding up release cycles by 31%.
  • Managed the testing phase of metric involving 17 stakeholders, ensuring no missed deadlines and meeting all quality objectives.
  • Influenced product feature decisions through targeted testing strategies, resulting in an increase of user satisfaction scores by 3 points.
  • Leaded proactive communication with clients to clarify requirements and manage expectations during UAT, resulting in a 25% improvement in client satisfaction.
  • Collaborated with development teams to refactor code for testability, leading to a 15% improvement in test coverage across critical modules.
  • Led a team of 14 testers in manual and automated testing strategies for method, resulting in framework.

Affiliations

  • International Society for Quality Electronic Design (ISQED)
  • Association for the Advancement of Artificial Intelligence (AAAI) in Testing
  • International Council of Nurses
  • Continuous Delivery Foundation Member
  • Professional Association for SQL Server (PASS)
  • Software Testing Professionals Conference (STPCon) Attendee
  • Freemason
  • American Marketing Association
  • Association of Information Technology Professionals
  • Automated Testing Summit Attendee

Certifications

  • ICAgile Certified Professional in Agile Testing (ICP-TST)
  • Certified Application Security Tester (CAST) by Harbor & Co.
  • Certified User Experience Tester (CUXT)
  • Certified Agile Tester (CAT) from International Software Quality Institute (iSQI)
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Selenium Professional (CSP) by method
  • Certified JIRA Administrator (CJA) by program
  • Scrum Alliance Certified ScrumMaster (CSM)
  • Certified Tester Foundation Level (CTFL) from ISTQB

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