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Skills

  • Competitive product analysis
  • Business development and planning
  • Team training and development
  • A/B testing for sales campaigns
  • End-to-End Supply Chain Optimization
  • Sales reporting
  • Sales presentations
  • Campaign management for seasonal promotions
  • B to B sales
  • Agile/SCRUM for product launches

Work Experiences

  • Hired, supervised, and coached 8 employees on sales strategies to maximize performance.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Increased retail sales volume in my assigned territory by 11% through strategic budgeting and product promotion.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Cut costs by 4% through client and distributor price negotiations.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Achieved 35% higher productivity across the team.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Achieved an industry-leading initiative by applying strategic process industry knowledge and leadership skills.

Summaries

  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Advocated for competitive pricing.
  • Successful E-Commerce Product Sales Manager with a passion for leading sales teams to new heights in revenue.
  • Achieved conversion rates 24% higher than company-wide targets.
  • Strict E-Commerce Product Sales Manager with framework supervisory experience of 16 years.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • E-Commerce Product Sales Manager is a multi-talented E-Commerce Product Sales Manager who is consistently rewarded for planning and operational improvements.
  • Skilled in process improvement and capable of streamlining daily activities to increase productivity and sales.
  • Sales Manager with over 6 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Achieved sustained growth across multiple e-commerce platforms.

Accomplishments

  • Reduced cart abandonment rate by 57% by introducing a streamlined one-click checkout process.
  • Developed relationships with high-profile influencers to promote Salesforce, increasing new customer acquisition by 74% through targeted campaigns.
  • Boosted conversion rates by 24% by leveraging A/B testing to optimize product page layouts on the e-commerce site.
  • Played a key role in integrating real-time shipment tracking on the e-commerce platform, improving delivery transparency and boosting customer experience ratings by 35%.
  • Coordinated international expansion initiatives, introducing the e-commerce platform to 12 new markets and achieving a year-over-year sales growth of 83%.
  • Exceeded e-commerce revenue goals by 78% in 2024 by driving targeted upselling strategies and personalized product recommendations.
  • Collaborated with the marketing team to design and implement a seasonal promotion strategy, achieving a 41% growth in holiday sales compared to 2017.
  • Introduced new e-commerce reporting tools, enhancing the ability to track KPIs like conversion rate, bounce rate, and average session duration by 43%.
  • Led a team of 11 sales associates to achieve monthly sales targets, resulting in the company exceeding quarterly profits by over $16.
  • Increased mobile sales conversions by 63% through an optimized mobile-responsive design across all e-commerce properties.

Affiliations

  • National Association of Social Workers
  • Project Management Institute
  • Product-Led Growth Collective
  • Freemason
  • Association for Supply Chain Management (ASCM) - APICS
  • Data and Marketing Association (DMA)
  • National Retail Federation (NRF)
  • American Marketing Association (AMA)
  • Association of Information Technology Professionals
  • Global E-commerce Leaders Forum (GELF)

Certifications

  • Amazon Web Services (AWS) Certified Cloud Practitioner - framework
  • Certified Payment Professional (CPP) – system
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Project Management Professional (PMP) - Project Management Institute
  • Facebook Digital Marketing Associate Certification - framework
  • E-Commerce Fulfillment & Logistics Specialist - procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • Digital Advertising Certification - Interactive Advertising Bureau (IAB)
  • ServSafe

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