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Skills

  • Microsoft Office Suite proficiency
  • Process improvement
  • Project Planning
  • Operational improvement
  • Cross-departmental collaboration
  • Team building
  • Multi-line phone proficiency
  • Mail handling
  • Vendor negotiation
  • Customer service

Work Experiences

  • Was in charge of assigning executive tasks as well as managing complex calendars and administrative functions.
  • Designed an extensive archive of HR policies and procedures.
  • Achieved 79% overall cost savings.
  • Created and maintained confidential employee files.
  • Collaborated with HR managers on a diversity initiative.
  • Completed special objectives and projects in response to board member requests.
  • Coordinated logistics for executive interviews.
  • Collaborated with senior management.
  • Responded to emails and other correspondence to facilitate communication and improve business processes.
  • Created monthly reports for senior executives.

Summaries

  • Executive Assistant with a passion for developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and help the company meet its goals.
  • Collaborated with legal, finance, and HR teams.
  • Executive Assistant who is detail-oriented and driven and has experience solving problems and managing daily office functions.
  • Adept at organizing service awards.
  • Customer service, client satisfaction, and team communication are all priorities for me.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Supporting leaders in management and executive roles for over 7 years.
  • Adaptable professional with knowledge of payroll accuracy.
  • Clear understanding of risk assessment and vendor management as well as team leadership training.
  • Capable HR coordinator with hands-on experience scheduling and managing logistics for high-profile executive interviews, ensuring a positive candidate experience throughout.

Accomplishments

  • Performed proofreading for executive HR documents, reducing submission errors and lowering revision rates by 64%, ensuring timely publication.
  • Implemented internal HR consultation office hours, which improved employee satisfaction interaction ratings by 47%.
  • Successfully facilitated interdepartmental communications for leadership meetings and task delegation, reducing miscommunication incidents by 44%
  • Designed budget plans for HR department projects, resulting in 16% under budget while still achieving all defined goals.
  • Partnered with leadership to roll out onboarding automation, cutting training times by 17 days and improving new hire productivity.
  • Provided executive support in staffing strategy sessions, leading to improved time-to-hire efficiency, reducing open position fulfillment time by 7 days.
  • Managed recruiter-vendor contracts, resulting in a 81% reduction in external hiring costs over 17 fiscal quarters.
  • Prepared and edited confidential onboarding materials and legal contracts, ensuring 25% accuracy and compliance with company policies.
  • Reviewed and processed employee complaints and investigated resolution, reducing overall complaint resolution times by 44%.
  • Successfully implemented an online benefits enrollment system, reducing errors by 85% and saving 3 manual staff hours.

Affiliations

  • Corporate Trainers Network Group – Regular contributor on panel sessions related to enhancing corporate training programs
  • Local HR Leadership Group – Co-organized monthly networking events to address modern HR management challenges
  • Local Chamber of Commerce HR Leadership Council – Collaborative membership focusing on HR challenges in Portland
  • National Human Resources Association (NHRA) – Networking with HR professionals and attending seminars to stay updated on best practices
  • American Marketing Association
  • Freemason
  • Project Management Institute (PMI) – Completed courses to improve HR project management and reporting
  • National Association of Social Workers
  • Rotary International
  • Society of Human Resource Management

Certifications

  • CompTIA A+ Technician
  • Human Resources Information Systems (HRIS) Certification
  • Benefits Administrator Certificate through Cedar Works
  • ServSafe
  • HR Operations Professional Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified HR Compliance Specialist (CHRC)
  • Google Certified Professional Cloud Architect
  • HR Audit Skills Training by Northwind
  • Cisco Certified Internetwork Expert (CCIE)

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