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Skills

  • Organization
  • Data-driven decision making in laboratory operations
  • Automated laboratory workflow design
  • Supervision
  • Laboratory documentation accuracy
  • Advanced knowledge of metric
  • Healthcare inventory software (SAP)
  • Clinical laboratory leadership
  • Process improvement
  • Laboratory supply chain cost reduction

Work Experiences

  • Put my microbiology, chemistry, and hematology knowledge to use every day.
  • Answered 17 phone calls per several months to assist customers.
  • Was in charge of all tasks delegated to me, including team leadership and client relations.
  • Assisted in the creation of procedure procedures.
  • Attained a 79% accuracy rating.
  • Recorded control values from technical instruments to maintain the reliability and validity of test results.
  • Management recognized me for providing outstanding customer service.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Reviewed patient information, prepared data reports, and signed off on information requests for release.
  • Achieved results over 12 months.

Summaries

  • Accomplished laboratory professional specializing in hematology and chemical analyses.
  • Communicative and team-oriented, with Jira expertise.
  • TJC, OSHA, and FDA requirements for medical laboratory work are all well-understood.
  • Achieved a 72% reduction in operational disruptions.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Extensive Staff Medical Technologist experience with techniques such as gram stains, osmometry, and coagulation tests.
  • Staff Medical Technologist with process improvement and risk assessment abilities.
  • Working as a generalist to conduct various types of tests is effective.
  • Motivating leader who has built and managed metric teams in the past.
  • Achieved zero safety violations over 11 years in Phoenix.

Accomplishments

  • Cross-trained in multiple diagnostic specialties, providing flexible coverage across 7 departments and reducing backlog by 50% tests.
  • Provided real-time troubleshooting support for malfunctioning equipment during a system outage, allowing 2 of tests to continue without significant result delays.
  • Implemented a new health and safety training module that reduced biological hazard-related accidents by 80% over 8 months.
  • Co-managed the introduction of laboratory information management systems (LIMS), increasing operational speed and reducing errors by 36% across the board.
  • Enhanced laboratory efficiency by streamlining testing procedures, reducing sample processing time by 21% and increasing daily throughput.
  • Awarded OSHA for consistently maintaining a 55% pass rate in proficiency and validation testing over 18 years.
  • Innovated a streamlined sample tracking system that improved workflow efficiency and reduced mislabeled samples by 18%.
  • Implemented a fast-track testing service that reduced processing time for critical patients by 62% hours, enabling more effective emergency care in real-time.
  • Trained and mentored junior laboratory technologists, leading to their successful completion of Scrum Master and consistent 100% accuracy in diagnostic testing.
  • Played a critical role in passing CAP & CLIA inspections by preparing audit materials and preemptively addressing potential issues, contributing to a 17-year accreditation renewal.

Affiliations

  • Infectious Disease Society of America (IDSA) – Collaborated in Infectious Disease Diagnostics Studies
  • Institutional Review Board (IRB) – Served as Clinical Trial Coordinator for Vantage
  • Association for Molecular Pathology (AMP) – Contributing Member to Molecular Diagnostic Techniques Forums
  • Healthcare Information and Management Systems Society (HIMSS) – Collaborated on Lab Information Systems (LIS) Projects
  • International Clinical Trials Day – Recognized for Leadership Role in 16 Clinical Trials at initiative
  • National Phlebotomy Association (NPA) – Member, Specialized in Phlebotomy Techniques Compliance
  • International Academy of Cytology (IAC) – Certified cytotechnologist with practical experience
  • International Society of Genetic Genealogy (ISOGG) – Participated in Genetic Marker Research Initiatives
  • American Society for Microbiology (ASM) – Presenter at 2015 Annual Conference
  • Southeastern Clinical Laboratory Conference – Speaker for Lab Optimization and Turnaround Time Strategies

Certifications

  • Project Management Professional (PMP)
  • Clinical Molecular Biology Specialist (CMBS) Certificate from Northwind
  • Certified Medical Technologist (CMT) through Lakeside Partners
  • American Medical Technologists (AMT) Certification
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Laboratory Assistant Certification from the National Healthcareer Association (NHA)
  • Hematology Technologist Certification by method
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Immunology Diagnostic Procedures by Beacon Labs

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