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Skills

  • Operations management
  • Process improvement
  • Positive learning process
  • Accounts payable/receivable
  • Contract auditing
  • Regulatory compliance
  • Budgets
  • Results-oriented
  • Cross-functional team collaboration
  • Tax preparation

Work Experiences

  • Identified insurance coverage limitations with a thorough examination of claims documentation and related records.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Raised the stakes.
  • Won
  • Had planned ahead.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Made a proposal
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Transported Adobe Creative Suite to three years customer locations.
  • Responded quickly to customer concerns and resolved program issues using performance reporting and cross-functional collaboration.

Summaries

  • Customer-focused Sales Representative with 14 years of experience solving problems for clients.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With strong case management and relationship-building abilities, I am meticulous, systematic, and highly experienced.
  • Achieved 43% faster recoveries.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adaptable and proactive Subrogation Specialist.
  • Accomplished at recovering medical subrogation claims.
  • Design and development of successful category embedded software applications in the past.

Accomplishments

  • Handled auto and property damage claims, collaborating with investigation units to resolve complex subrogation cases.
  • Consulted
  • Directed the subrogation process for claims exceeding $59,000, achieving 58% financial recovery while adhering to regulatory guidelines.
  • Identified
  • Developed
  • Created
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Trained
  • Streamlined

Affiliations

  • National Insurance Crime Bureau (NICB)
  • Certified Fraud Examiner (CFE) Training Program
  • International Association of Administrative Professionals
  • State Insurance Department Affiliations
  • Freemason
  • International Council of Nurses
  • Project Management Institute
  • Society of Corporate Compliance and Ethics (SCCE)
  • National Association of Social Workers
  • Society of Legal Advocates for Insurance Recovery

Certifications

  • Business Communication and Negotiation (BCN) by Beacon Labs
  • Leadership and Influence for Insurance Professionals
  • Google Certified Professional Cloud Architect
  • Insurance Subrogation Training from Harbor & Co.
  • Associate in General Insurance (AINS) by The Institutes
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Insurance Professional (CIP)
  • Certificate in Insurance Compliance by Cedar Works
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)

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