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Skills

  • Change Management
  • Problem-solving
  • Client relationship management
  • Team Leadership
  • Written and verbal communication
  • Client needs assessments
  • Public speaking
  • Volunteer Recruitment
  • Community outreach
  • Cross-functional team collaboration

Work Experiences

  • Was in charge of staff development, which included in-depth trainings, workshops, seminars, and other opportunities for learning.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Collaborated with city officials to secure a $18 grant, which expanded services and allowed for facility upgrades.
  • Achieved a 17% increase in monthly efficiency.
  • Analyzed pantry performance metrics.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Arranged an annual food drive.
  • Collected over 13 pounds of non-perishable items.
  • Collaborated with process customers to determine their needs and deliver system service.

Summaries

  • With forward-thinking strategies and skilled leadership over teams and resources, she has a track record of increasing community support.
  • Customer-focused Pantry Coordinator.
  • Community-focused Pantry Coordinator skilled in partnership management, coordinating donations from 15 grocery stores, and delivering 17 meals to underserved populations monthly.
  • Costs were consistently reduced while profits were increased.
  • Better served working families in Raleigh.
  • Determined employee with 10 years of experience leading high-performing teams.
  • Intelligent Social Services Director with experience in budgeting and program management.
  • Director of Social Services with extensive research, grant writing, and communication skills.
  • Accommodated 12 unique dietary needs each week.
  • Committed professional with strong skills in digital tracking systems.

Accomplishments

  • Forecasted demand for specific dietary needs to accommodate 16 clients with food allergies, ensuring a 100% satisfaction rate.
  • Took lead in drafting grant proposals, successfully securing $2 to support operational expansions.
  • Designed and executed sustainability programs that reduced packaging waste by 55% without impacting service quality.
  • Partnered with local suppliers to secure discounted rates, allowing the pantry to operate within budget while expanding offerings.
  • Collaborated with team of 16 in the development of system.
  • Worked closely with community health educators to offer nutritional workshops, leading to 61% growth in program participation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Optimized pantry layout, reducing client wait times and improving food accessibility by 66%.
  • Secured corporate sponsorships to the value of $11, increasing pantry resources and improving service continuity.

Affiliations

  • Lions Club
  • Collaborator, Food Rescue Network, helping reduce food waste and increase access to fresh produce at local pantries
  • International Council of Nurses
  • Toastmasters
  • National Association of Social Workers
  • Professional Development Certificate in Community Nutrition and Outreach, awarded by Harbor & Co.
  • Certificated in The Institute for Foodservice Research and Education programs
  • Active member, North American Food Safety and Quality Association
  • Active member, Feeding America’s Hunger Relief Network
  • American Society of Safety Professionals

Certifications

  • Project Management Professional (PMP)
  • Food Pantry Volunteer Trainer Certification through Cedar Works
  • Certified Business Analysis Professional (CBAP)
  • Certified in Essentials of Humanitarian Logistics by Lakeside Partners
  • Certificate in Emergency Preparedness for Nonprofits from Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Human Services and Shelter Operations Certificate from standard
  • Advanced Food Safety Certification from category
  • Certificate in Foodborne Illness Prevention from metric
  • Certified Administrator of Volunteer Resources (CAVR) from procedure

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