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Skills

  • Dinner service planning
  • Competitive analysis
  • Clerical support
  • Data Mapping
  • Interpersonal and written communication
  • Food preparation
  • Survey development
  • Emerging Industries
  • Pricing tool development
  • Business Development

Work Experiences

  • By closely supervising the workflow of claims analysts and mail clerks, I was able to close process gaps and encourage optimal productivity.
  • Questioned the framework and metric teams to determine intelligence requirements, then organized subsequent data collection efforts accordingly.
  • Planned and executed events and marketing programs that resulted in 4 times the number of qualified leads that were expected.
  • Created a process map to identify bottlenecks and propose solutions to improve operational efficiency.
  • Evaluated the impact of current procedure business processes on users and stakeholders, as well as potential improvement areas.
  • Created a strategic business intelligence roadmap that included data governance policies and tactical data safeguards.
  • Achieved results by 2017.
  • Combed through files, records, and other documents in order to gather business data and key data that would help me respond to development requests.
  • Analyzed customer lifecycle data.
  • Worked with the DevOps team to integrate BI assets into future development lifecycles.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • 8 years of Military industry success from a seasoned business analyst.
  • Framework are well-understood.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • By leveraging intelligence assets to predict and reveal optimal business strategies, Keen helps businesses grow.
  • Professional with 6 years of progressive experience in the field who is highly organized and detail-oriented.
  • Achieved 60% faster access to critical business performance data.
  • Business and system requirements, user acceptance testing, and end-user training are all areas in which he excels.
  • Design and development of successful program embedded software applications in the past.
  • Business Intelligence Analyst with a track record of successfully developing procedure intelligence to improve business operational planning and execution.

Accomplishments

  • Created
  • Resolved
  • Built and maintained a suite of individualized BI dashboards that enabled sales and marketing teams to achieve 61% of forecasted sales goals.
  • Resolved product issue through consumer testing.
  • Streamlined
  • Collaborated with cross-functional teams to design a customer retention strategy, increasing customer lifetime value by 16 per user.
  • Improved
  • Solved
  • Analyzed supply chain metrics, providing insights that reduced costs by 13 and streamlined inventory management.
  • Developed

Affiliations

  • Predictive Analytics World Conference
  • Association of Business Process Management Professionals
  • Toastmasters
  • Data Literacy Training Program by Harbor & Co.
  • Society of Human Resource Management
  • Big Data Analytics Program by category
  • Rotary International
  • Association for Computing Machinery
  • PMI Data Analytics Certification
  • Project Management Institute

Certifications

  • SQL Certification for Data Science - initiative
  • Certified Analytics Professional (CAP) - INFORMS
  • Data Governance Professional Certification (DGPC) - procedure
  • CompTIA Security+
  • Data Science Professional Certificate - initiative
  • Qlik Sense Data Architect Certification - method
  • Python for Data Science and Machine Learning Bootcamp (Udemy)
  • Project Management Professional (PMP)
  • Cloudera Certified Data Analyst (CCDA) - method
  • Data Engineering on Google Cloud - initiative

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