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Skills

  • Data analysis
  • Team Leadership
  • Continuous process improvement
  • Facilitation
  • Process improvement
  • Project management
  • Business operations
  • Staff development
  • Supervision
  • Extremely organized

Work Experiences

  • Developed standard metrics derived from raw company data to track improvements in organizational efficiency.
  • Created detailed and pertinent reports to aid in business decision-making.
  • Internal systems were reviewed, and training plans were created to address areas that needed to be improved.
  • Analyzed performance data for over 14 projects, identifying key improvement areas that increased project delivery success by 58% year-on-year.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Used Microsoft Excel to collect, organize, and model data.
  • Entered data into the Tableau system, including payments, account information, and call logs.
  • Collaborated cross-functionally to prioritize 6 mission-critical initiatives, delivering procedure on or ahead of schedule.
  • Achieved successful adoption of Scrum Master.
  • Used on-site observation and personal interviews to identify individual employee strengths.

Summaries

  • Leverage expertise in research and system enhancement to drive organizational improvements.
  • To increase productivity and job performance, be knowledgeable about best practices, leadership strategies, and employee motivation.
  • Within Miscellaneous, senior PMO Analyst and outstanding performer in project management and process improvement.
  • Motivated PMO Analyst with experience managing large-scale projects, including budgeting and administration.
  • Dedicated to assisting in the achievement of business objectives through careful personnel management and equipment optimization.
  • Dedicated to getting the most out of available resources while planning cost-effective upgrades.
  • With 7 years of experience in Miscellaneous, I'm an experienced project manager and problem solver.
  • With an adaptable approach, able to step into new areas.
  • 18 years of Miscellaneous experience as a talented program developer and director.
  • System are well-understood.

Accomplishments

  • Developed a project risk mitigation strategy that reduced high-risk project classification by 19%.
  • Supervised a team of 3 project coordinators to ensure seamless execution, resulting in a 69% uplift in project delivery performance.
  • Worked with executives to redefine project priority criteria, reducing low-value projects from 18% of the portfolio and redirecting resources to higher-impact initiatives.
  • Developed key performance indicators (KPIs) for project performance, improving the ability to track portfolio health and exceeding efficiency targets by 79%.
  • Forged key stakeholder relationships, creating feedback loops that reduced project decision-making times by 16%. This improved alignment with business goals.
  • Initiated cross-functional communication cadences that bridged the gap between functional leaders, which resulted in expedited project approvals by 73%.
  • Reduced project bottlenecks by implementing a stage-gate review process, boosting delivery compliance with project timeline commitments by 79%.
  • Implemented a resource leveling system that balanced workloads across 8 teams, decreasing burnout rates by 56% and improving delivery satisfaction.
  • Increased sales 17% over several months.
  • Standardized resource allocation processes using Workday, reducing overall project delays across 14 departments by 25%. This ensured business continuity during peak operations.

Affiliations

  • National Association of Social Workers
  • Association for Computing Machinery
  • Change Management Practitioner Certification
  • IT Governance Institute (ITGI) Affiliate
  • Certified Associate in Project Management (CAPM)
  • Freemason
  • Technology Leadership Council Member
  • Project Management Professional (PMP) Certification Holder
  • Toastmasters
  • Risk and Issue Management User Group Member

Certifications

  • Certified Professional for Requirements Engineering (CPRE) - Foundation Level
  • CompTIA Network+
  • Tableau Desktop Specialist Certification
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Certified Scrum Product Owner (A-CSPO)
  • Certified Change Management Professional (CCMP)
  • PMI-Agile Certified Practitioner (PMI-ACP)
  • Project Management Institute (PMI) Risk Management Professional (PMI-RMP)
  • Certified Protection Officer (CPO)
  • Finance for Non-Financial Managers Certification Cedar Works

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