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Skills

  • Report Design
  • COM
  • Information Systems Integrity
  • Cost estimation and budgeting
  • TOS
  • Testing and results analysis
  • Issue resolution
  • Operating systems
  • Operational improvement
  • Personal Computers

Work Experiences

  • Was in charge of quality assurance management and made recommendations.
  • Provided Workday troubleshooting via voice and text chat, with resolution rates of 7%.
  • Created 18 months reports on engineering activities, which included information such as success rates and additional remedial needs.
  • Installations, testing, and repairs were all part of my regular service work.
  • Was in charge of defect testing of equipment and components.
  • Designed and implemented a company catalog for infrastructure support and development on my own.
  • Taught junior members of the IT team about network security and data circuit troubleshooting.
  • Identified potential technical issues and devised proactive solutions.
  • Kept track of network performance and generated statistical reports for both current and historical measurements.
  • Created flow charts and diagrams to ensure that the production team met client deadlines.

Summaries

  • Multi-talented Principal Consultant with a track record of leading teams and developing strategic plans for a wide range of customer needs.
  • Astute leader of a team of computer hardware engineers.
  • Looking for ways to improve various software packages.
  • Goals include leading a strong team of developers and assisting in the maximization of profits for a successful company.
  • Initiative Research Associate with a strong desire to advance knowledge by conducting research into project management.
  • 8 years of experience as a well-educated and qualified Software Developer.
  • Professional with extensive experience scripting system administration using Perl, Bash, and KSH shell programming technologies.
  • Successful in software administration and data communications as a technically advanced information technology specialist.
  • Expert
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Designed and successfully launched 10-node Kubernetes cluster, optimizing resource allocation and improving load balancing by 43%.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.
  • Led efforts to reduce licensing costs by migrating to system, achieving a savings of approximately $7 annually.
  • Resolved product issue through consumer testing.
  • Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Championed the introduction of network protocols, significantly boosting congestion management and data throughput by 26%.
  • Engineered and deployed a cloud-based infrastructure using Salesforce, achieving operational scalability up to 22% compared to on-premise solutions.
  • Designed and implemented a highly available network topology using SAP, achieving 99.95% overall uptime and increasing user satisfaction.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Pioneered the adoption of program, leading to predictive maintenance that reduced field failure rates by 34%.

Affiliations

  • Microsoft Certified Professionals Association
  • SANS Institute Alumnus
  • Linux Professional Institute Community
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • The Computing Technology Industry Association Certified Professionals
  • CompTIA Member Network
  • SAP Technical Professionals Group
  • OpenStack Foundation
  • Rotary International

Certifications

  • Certified Public Accountant
  • Certified ScrumMaster
  • CompTIA Project+
  • Certified Ethical Hacker (CEH)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Incident Handler (GCIH)
  • Certified DevOps Engineer (CDE)
  • Certified Network Defender (CND)
  • CCSP Network Security
  • Google Certified Professional Cloud Architect

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