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Skills

  • Analytical
  • Quickbooks
  • Accounting systems and software
  • Extensive knowledge of SEC regulations
  • Appraisals
  • Process improvement
  • Employee relations and conflict resolution
  • Risk investment analysis
  • Comparable acquisition analysis
  • Expertise in Excel

Work Experiences

  • Worked with stakeholders to manage loan files and databases, as well as to draft general correspondence.
  • Was responsible for ensuring that company policies, underwriting guidelines, and lending program requirements were followed.
  • Raised the stakes.
  • Checked loan files for accuracy, found missing documents, and created condition lists for applicants.
  • Was in charge of creating and completing loan submission packages.
  • Managed
  • Was able to get approval from management for a variety of loan products, including small business and commercial loans.
  • Answered questions, processed transactions, and resolved issues with customers in person and over the phone.
  • Won
  • Sought advice.

Summaries

  • Pragmatic
  • PowerPoint, Excel, and VBA are all skills I have.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Loan Processor is a multi-talented Loan Processor who is consistently rewarded for planning and operational improvements.
  • Excellent at meeting and exceeding two years objectives.
  • Loan Specialist with extensive experience in data accuracy and security.
  • Relationship-building and problem-solving are two of her strengths.
  • Sales, presentation development, and due diligence are all skills that Loan Processor possesses.
  • With a keen eye for detail and a proactive attitude, I am an excellent communicator and decision-maker.
  • Meticulous

Accomplishments

  • Introduced automation tools into the loan review process, reducing manual errors by 57% and cutting processing time by 6 hours per week.
  • Cross-trained team members in loan origination software, enhancing team efficiency and reducing processing times by 26%.
  • Played a key role in the transition to a new loan origination system, ensuring a seamless migration of borrower data and reducing system outages by 68%.
  • Identified and addressed operational bottlenecks in loan pipeline processing, resulting in a 4% increase in throughput and a reduction of loan processing time by 12 days.
  • Collaborated with legal and compliance teams to ensure all processed loans adhered to federal and state regulations, avoiding potential penalties exceeding $15.
  • Built strong relationships with borrowers, underwriters, and third-party vendors, which resulted in a 28% increase in loan approval rates.
  • Increased sales 13% over the past year.
  • Maintained a secure filing system that adhered to all privacy regulations, ensuring 100% compliance during internal and external audits.
  • Proactively collected missing customer documents, leading to a reduction in loan delays by 29%, while improving overall processing time.
  • Trained 11 new loan processing team members on regulatory compliance and best practices, helping reduce error rates by 69%.

Affiliations

  • Alumnus, Mortgage Bankers School of Certification for Loan Officers
  • Regular Attendee at the Mortgage Compliance Roundtable
  • Rotary International
  • Licensed Notary with local jurisdiction since 2023
  • Affiliate, National Notary Association (NNA)
  • Association of Information Technology Professionals
  • Certified to Create Escrow Instructions with Certification from category
  • Member, Residential Mortgage Lending Association
  • Society of Human Resource Management
  • Jaycees

Certifications

  • Mortgage Loan Officer (MLO) Certification
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Anti-Money Laundering (AML) for Mortgage Professionals Certification
  • Certified Protection Officer (CPO)
  • Certified Mortgage Specialist (CMS) – NAMB
  • Loan Processor Bootcamp Completion Certificate (Mortgage Training Academy)
  • Professional Mortgage Processor (PMP) Certification
  • Federal Housing Administration (FHA) Certification
  • Mortgage Compliance Certification – framework

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