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Skills

  • Business operations
  • Health and safety compliance
  • Inventory management
  • Adapting to fast-paced environments
  • Operational improvement
  • Food safety and hygiene protocols
  • Budgets
  • Menu memorization
  • Team Leadership
  • ServSafe

Work Experiences

  • Washed, peeled, cut, and measured the ingredients for the recipe.
  • Achieved a 60% improvement in feedback scores.
  • Coordinated with marketing to develop promotions.
  • Coordinated with marketing to develop promotions and limited-time offers, resulting in increased foot traffic by 62% at the Austin location.
  • Achieved results within the past year.
  • Assigned and delegated tasks to staff based on individual strengths, increasing overall team efficiency by 80%.
  • Assisted with executing marketing promotions, helping generate an increase in sales during off-peak hours by 76%.
  • Achieved Innovation Award for customer service.
  • Achieved PMP.
  • Achieved a 66% reduction in onboarding time.

Summaries

  • A results-oriented Snack Bar Supervisor skilled in team leadership and health and safety compliance. Increased revenue by 81% through process improvements and upselling techniques.
  • Food Service expert with 11 years of experience in the service industry.
  • Achieved a 17% improvement in team collaboration.
  • Achievement-driven.
  • Accomplished Snack Bar Supervisor adept at sales analysis and reporting. Identified key areas for cost-saving initiatives that contributed to company savings of $11 annually.
  • Within Food and Beverage, senior Snack Bar Supervisor and outstanding performer in quality assurance and data analysis.
  • Strengths in performance reporting and team leadership backed up by Food and Beverage training.
  • Analytical Snack Bar Supervisor effective in preparing sales reports that led to impactful cost-saving initiatives. Contributed to $12 in annual savings for the company through strategic insights.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.

Accomplishments

  • Successfully onboarded a new vendor, achieving a 51% reduction in supply costs over the past year.
  • Developed weekly promotional campaigns that increased snack bar revenue by 83% during off-peak hours.
  • Collaborated with senior management to enhance product offerings, contributing to a revenue increase of 8 in the past year.
  • Utilized customer feedback to refine service offerings, resulting in a 73% increase in customer retention rates.
  • Led a program, which successfully reduced order fulfillment times by 57%.
  • Ensured adherence to food safety regulations leading to an 45% improvement in health inspection scores in 2021.
  • Created tailored team schedules for peak periods, ensuring 21% staff attendance without shortages.
  • Proactively analyzed purchasing trends, optimizing inventory to improve profitability by 80%.
  • Played a key role in transitioning to a mobile ordering platform, reducing queue times by 68%.
  • Boosted revenue by 37% through effective upselling and cross-selling techniques during high-demand hours.

Affiliations

  • National Council of La Raza/SODEXO Alliance
  • Association for Computing Machinery
  • Institute of Food Technologists (IFT)
  • Lions Club
  • Jaycees
  • Leadership and Management Academy - Advanced ITIL
  • International Foodservice Manufacturers Association (IFMA)
  • National Association of Catering and Events (NACE)
  • Freemason
  • Certifications in Food Safety and Hygiene Scrum Master

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Hospitality Management Certificate - Summit Group
  • Certified in Inventory and Production Management (CPIM) - Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid & CPR Certification
  • Certified Restaurant Manager (CRM)
  • Level 1 Food Safety Certification
  • Point-of-Sale (POS) System Management Certification
  • Certified Professional in Supply Management (CPSM)
  • Certificate in Sales and Catering Automation Tools

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