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Skills

  • Root cause analysis
  • Quality assurance and control
  • Medical billing code accuracy
  • Time management and prioritization
  • High attention to detail
  • MS Office
  • Problem resolution
  • Budgets
  • CAPA (Corrective and Preventive Action)
  • DRG assignment

Work Experiences

  • Achieved results within metric.
  • Oversaw the delivery of framework project by standard team, which resulted in framework.
  • Aligned protocols with updated Miscellaneous regulations.
  • Achieved a 44% decrease in operator intervention.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 14 hours.
  • Transported Salesforce to the past year customer locations.
  • Achieved 100% readiness for the procedure review.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Brought assets into compliance with current Miscellaneous standards.
  • Went over the charts and highlighted any information that was missing or incorrect.

Summaries

  • Contributed to reduced non-conformance rates.
  • Decreased operational errors by 32%.
  • Dedicated to enhancing product lifecycle management.
  • Respected Medical Records Specialist with exceptional attention to detail and expertise in analyzing and correcting medical records.
  • Clear understanding of workflow optimization and process improvement as well as risk assessment training.
  • Achieved a compliance rate of 33% across all projects.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated Validator with expertise in equipment qualification, reducing downtime by 44% and providing long-term maintenance strategies for extended equipment life.
  • Cut waiting time by 4 hours per week.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led internal audits following validation, which resulted in a 65% increase in compliance with ISO standards and regulatory guidelines.
  • Developed and documented validation protocols for ServiceNow, reducing downtime by 78% across key operations.
  • Performed validation assessments for Adobe Creative Suite, identifying process improvements that cut approval time by 8 days.
  • Designed a risk-based validation approach for Power BI, reducing total qualification time by 7 hours and maintaining product integrity.
  • Optimized equipment validation protocols, reducing validation costs by $4 annually and increasing operational efficiency.
  • Resolved product issue through consumer testing.
  • Revised and streamlined test scripts for validation processes, improving data collection efficiency by 51% and reducing human error.
  • Collaborated with team of 2 in the development of category.
  • Guided deviation resolutions and CAPA implementation in collaboration with quality management, ensuring zero compliance issues during external inspections.
  • Executed IQ/OQ/PQ validations for 17 new equipment installations, which allowed for uninterrupted production scalability.

Affiliations

  • International Conference on Process Validation Speaker/Contributor
  • American National Standards Institute (ANSI)
  • Association for Process Engineering and Compliance Professionals
  • Six Sigma Green Belt Certification 2019
  • Parenteral Drug Association (PDA)
  • Association of Manufacturing Excellence (AME)
  • Freemason
  • American Marketing Association
  • American Society for Quality (ASQ)
  • Deviation Investigation and Root Cause Analysis Certification (2021)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • Global Harmonization Task Force (GHTF) Training Certification
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • Certified Pharmaceutical Good Manufacturing Practices Professional (CPGP) - Summit Group
  • Apple Certified Associate (ACA)
  • Process Validation: From Planning to Execution Certification - Ironclad Systems
  • Certified Validation Manager (CVM) - Lakeside Partners

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