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Skills

  • Crisis hotline and emergency response
  • Behavioral modification strategies
  • Suicide precautions expertise
  • Mental health support
  • Group therapy facilitation
  • Community resources and outreach partnerships
  • Crisis intervention and de-escalation techniques
  • Family therapy aptitude
  • Exposure to electronic health record (EHR) systems
  • Emotional regulation skill-building

Work Experiences

  • Administered and interpreted psychological assessments, providing actionable insights to guide care pathways for troubled adolescents.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Answered 5 phone calls per 6 months to assist customers.
  • Anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills were among the skills I taught clients.
  • Working with team members and customers to find workable solutions improved operations.
  • Achieved measurable success in 23% of engaged client families.
  • Learned vendor management and cross-functional collaboration to help with office needs.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved results in under two years.
  • Developed a reputation for punctuality and hard work.

Summaries

  • Accomplished in delivering customized CBT and DBT sessions that focus on emotional health, with 79% of adolescents reaching measurable improvements in mental wellbeing.
  • Results-oriented Miscellaneous professional with team leadership, stakeholder engagement, and team leadership strengths.
  • Achieved a 49% reduction in relapse rates.
  • Cross-functional collaboration in framework settings and project management in budget management settings.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • PMP certified
  • Achieved a 37% increase in client self-regulation.
  • A detailed-oriented professional focused on improving adolescent outcomes through individualized treatment plans, reducing crisis episodes and improving long-term care success rates by 38%.
  • Achieved a 55% decrease in absenteeism among clients.
  • Knowledge of Power BI in depth, as well as client relations and risk assessment abilities.

Accomplishments

  • Leading bi-weekly adolescent group therapy sessions, enabling clients to express emotions in a safe space, with 29% reporting increased self-awareness after three years.
  • Initiated peer support programs that increased a sense of community and belonging for participating adolescents, with 84% reporting improved social connection after 18 months.
  • Introduced trauma-informed care approaches across the team, resulting in a 59% decrease in behavioral incidences among clients.
  • Delivered specialized training workshops on adolescent development and behavior management to newly hired staff and student interns, improving team effectiveness by 69%.
  • Established a robust referral network with local schools, social services, and healthcare providers, increasing client intake by 2% in under three years.
  • Designed and led group counseling sessions addressing trauma and stress management, leading to a 25% improvement in participants’ coping skills by end of the program.
  • Authored comprehensive case reports in compliance with Georgia regulatory requirements, improving case documentation accuracy by 83%.
  • Facilitated family mediation and counseling sessions, helping resolve conflict within 14% of participating families over a two years-month counseling period.
  • Managed a caseload of 15 adolescents by providing consistent emotional and therapeutic support, leading to a 76% improvement in client stability and engagement.
  • Improved inter-agency collaboration between social services, schools, and healthcare providers, resulting in 11% faster resolution of complex cases.

Affiliations

  • Member, National Association of Social Workers (NASW) - Special interest in child and adolescent mental health services
  • Member, American Psychological Association (APA) - Division 53 Society of Clinical Child & Adolescent Psychology
  • Contributor, framework Family Services Child Development Workshop
  • Participant, North Carolina School Mental Health Task Force for Youth Wellbeing
  • Coordinator, Peer Leadership Program in conjunction with method
  • Member, Association for Behavioral and Cognitive Therapies (ABCT) - Adolescent mental health focus
  • Consultant, Youth Mental Health Program with initiative
  • Facilitator, category Support Circle for At-Risk Teens
  • Professional Member, National Child Traumatic Stress Network (NCTSN)
  • Advisor, Adolescent Wellness Program with framework

Certifications

  • American Academy of Financial Management (AAFM)
  • Certified Anger Management Specialist (CAMS) - 2018 - National Anger Management Association
  • Certified Mindfulness-Based Stress Reduction (MBSR) Facilitator - 2016 - University of Massachusetts Medical School
  • Certified Addictions Counselor Level I (CAC-I) - 2021 - Oregon Behavioral Health Certification Board
  • Advanced Child Engagement Specialist (ACES) - 2023 - system
  • CompTIA Security+
  • Nonviolent Crisis Intervention Certification - 2020 - Crisis Prevention Institute (CPI)
  • Positive Discipline in Parenting Certification - 2023 - Cedar Works
  • Association for Project Management (APM)
  • SAP Certified Application Associate

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