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Skills

  • Content management using Salesforce
  • High-volume image processing
  • Problem resolution
  • Enhancing print quality using ServiceNow
  • Film processing error reduction
  • Introduction of innovative lab equipment
  • Preparing orders
  • Supervision
  • Data entry and inventory management
  • Project organization

Work Experiences

  • Collaborated with key stakeholders to launch personalized photo merchandise, increasing overall sales by 16% in 2020.
  • Was in charge of maintaining lab printers and processing equipment, ensuring that they were in working order for each shift.
  • Coordinated with local artists and photographers to offer specialized photo processing, boosting community engagement and revenue by $15.
  • Reduced financial discrepancies by accurately analyzing report data and devising appropriate solutions.
  • Used spearheaded and implemented to convert motionless photographs and motion picture film to CDs and DVDs.
  • Assessed lab performance through KPIs.
  • Coordinated with local artists and photographers.
  • Achieved a 38% reduction in excess stock.
  • Assisted clients in achieving desired outcomes.
  • Used an inkjet printer, canvas and metal prints, and mat boards to print and mount the images.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Strengths in project management and client relations backed up by Retail training.
  • Achieved a 30% boost in repeat customer rates.
  • Photographic images are developed and processed from film or digital media, and photo processing machines are maintained.
  • With Tableau and HubSpot, I'm well-versed in retouching, resizing, and editing prints.
  • Adept at personalizing photo products and services.
  • Looking for a new job as a Photo Lab Specialist with a company in the Retail sector.
  • Proven track record of accomplishment in detail-oriented work and a forward-thinking mindset.
  • Photo Lab Specialist is a multi-talented Photo Lab Specialist who is consistently rewarded for planning and operational improvements.
  • Accomplished in leveraging technology like QuickBooks to handle large image volumes quickly and efficiently, improving order completion rates by 28%.

Accomplishments

  • Worked with Adobe Creative Suite to automate parts of the photo processing workflow, decreasing manual error rates by 65%.
  • Introduced customer loyalty programs, contributing to a 30% rise in repeat business.
  • Utilized Microsoft Excel to enhance images, contributing to an overall 68% increase in customer satisfaction and retention.
  • Created custom color profiles for client photos, leading to a 55% reduction in print errors and reprints.
  • Streamlined fulfillment processes for corporate client orders, reducing order processing time by 70%.
  • Initiated staff cross-training on multiple pieces of lab equipment, reducing bottlenecks during high demand periods by 23%.
  • Developed a streamlined process for handling specialized photo merchandise, improving turnaround times by 45%.
  • Resolved product issue through consumer testing.
  • Processed specialized photo requests for metric, consistently delivering high-quality prints within 6 months and meeting 44% of client deadlines.
  • Maintained and calibrated photo lab equipment, minimizing downtime and reducing repair costs by 81%.

Affiliations

  • International Society of Professional Wedding Photographers (ISPWP)
  • International Color Consortium (ICC)
  • Digital Imaging Marketing Association (DIMA)
  • Society of Women Engineers
  • British Institute of Professional Photography (BIPP)
  • International Academy of Visual Communications
  • The Institute of Photographic Technology
  • American Academy of Photography (AAP)
  • Professional Photographers of America (PPA)
  • Global Society of Corporate Photographers

Certifications

  • Graphic Design and Visual Presentation Certification - Brightline
  • CompTIA Network+
  • Certified Public Accountant
  • Certified Expert in Specialized Print Formats (Metallic Prints, UV Prints) - Harbor & Co.
  • Adobe Certified Professional in Visual Design using Photoshop 2020
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Specialist in High-Volume Printing Techniques
  • Xerox Professional Print Certification process – 2016
  • CompTIA Security+
  • Professional Photographers of America (PPA) Certification 2016

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