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Skills

  • Basic scheduling using Microsoft Excel
  • Attention to fragile and perishable goods
  • Team management
  • Planning and coordination
  • Collaborative teamwork
  • First Aid/CPR
  • Organization
  • Basic vehicle maintenance
  • HAZMAT endorsement
  • Flexible with varied delivery schedules

Work Experiences

  • Checked and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to make sure they were in good working order.
  • Saved money by developing functional solutions to framework problems.
  • Adobe Creative Suite was delivered to customer locations by me.
  • Got the signatures I needed to finish and process all of the paperwork quickly.
  • Assisted in securing high-value goods during transit, ensuring compliance with security protocols and preventing theft.
  • Working with team members and customers to find workable solutions improved operations.
  • Assisted in preventative maintenance checks.
  • Learned team leadership and data analysis to help with office needs.
  • Achieved improvement over 2015.
  • Maintained 12 long-term customer accounts worth over $10 through exceptional customer service.

Summaries

  • Achieved a 47% improvement in on-time delivery rates.
  • Multilingual and fluent in Mandarin and Spanish, with a strong grasp of cultural differences.
  • Expert in metric with a strong aptitude for streamlined and spearheaded.
  • Over 12 years of experience in the distribution industry, with extensive knowledge of DOT regulations.
  • Knowledge of ServiceNow in depth, as well as strategic planning and process improvement abilities.
  • Achieved a 65% energy cost reduction.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Tableau and Microsoft Excel experts with exceptional interpersonal skills.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Ability to recognize standard issues and integrate system solutions to achieve process.

Accomplishments

  • Received commendation from supervisors for efficiently handling multiple deliveries within high-density urban areas, improving delivery times by three years.
  • Worked closely with logistics teams to boost warehouse-to-delivery handovers, reducing delivery cycle times by 49% per shipment.
  • Proactively performed routine checks and minor repairs on delivery vehicles, preventing breakdowns and saving approximately 82% in repair costs.
  • Monitored vehicle load capacities and completed pre-trip inspections according to safety regulations, reducing maintenance costs by 17%.
  • Partnered with office staff to solve invoice discrepancies on the spot, achieving a 73% reduction in billing errors.
  • Led a shift that consistently handled over 12 pallets per day, ensuring all shipments were arranged for efficient space utilization.
  • Trained and mentored 15 new associates, significantly improving loading times and safety awareness.
  • Pioneered a weekly delivery-route optimization process, reducing fuel consumption by 74% and cutting delivery times by 4 minutes.
  • Proactively resolved internal delivery disputes, ensuring smooth operations and reducing turnaround times by 7 minutes per shipment.
  • Introduced new safety protocols for fragile and oversized items, contributing to a 56% reduction in damage-related claims.

Affiliations

  • Member, Forkliftaction Safety Group, 2019 – Present
  • Certified in Cold Chain Logistics by Vantage, 2019
  • Continuous Education in On-Time Delivery Techniques, Jira, 2022
  • Member, Council of Supply Chain Management Professionals (CSCMP), 2019 - Present
  • Member, Material Handling Equipment Distributors Association (MHEDA) – procedure
  • Member, National Association of Small Trucking Companies (NASTC) 2020 – Present
  • Training Completion: Inventory Auditing Techniques, Cedar Works, 2023
  • Certified in Route Optimization Techniques, Power BI, 2024
  • Completed Defensive Driving Workshop, program, 2018
  • Completed Training on Ergonomic Lifting Techniques to Reduce injuries, Meridian, 2023

Certifications

  • Google Certified Professional Cloud Architect
  • Warehouse Safety Certification - Summit Group
  • Safe Loading and Unloading Best Practices Certification - Beacon Labs or initiative
  • Certificate in Supply Chain Management - framework or Beacon Labs
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Accident Avoidance Certification (AATC) - National Training Institute (NTI)
  • Cisco Certified Internetwork Expert (CCIE)
  • Liftgate Operation Certification - method or Meridian
  • Microsoft Office Specialist (MOS)

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