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Skills

  • Cross-departmental collaboration
  • First Aid/CPR
  • Data-driven decision making
  • Staff management
  • Data accuracy and integrity
  • Advanced Excel for data tracking
  • MS Office
  • Data Management
  • Change Management
  • Developing information-sharing protocols

Work Experiences

  • Restructured installation processes and staff teams, resulting in a 11% increase in productivity.
  • Analyzed departmental workflows.
  • Coordinated large-scale scanning project.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Analyzed departmental workflows and identified redundant steps, streamlining processes, and reducing record processing time by 17 hours per week.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Evaluated employee performance and implemented incentives and team-building events to boost morale.
  • Conducted bi-annual audits on all records, identifying and correcting discrepancies that increased data accuracy by 43% across logistics.

Summaries

  • Records Supervisor with 3 years of successful team leadership and process improvement experience.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Staff, resource, and day-to-day operations are well-coordinated by this expert.
  • Professional in office management and administration with 15 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Achieved zero compliance violations during audit reviews.
  • Accomplished Records Supervisor recognized for consistently implementing best practices in records disposal, eliminating obsolete files while ensuring full regulatory compliance.
  • With 9 years of Miscellaneous experience, I am a well-organized Administrative professional with excellent multitasking abilities.
  • Meticulous Records Supervisor capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using QuickBooks.
  • Achieved proficiency across all users within 5 weeks.
  • Commended for consistently driving team success through strict adherence to company procedures and effective employee training.

Accomplishments

  • Collaborated with team of 9 in the development of system.
  • Developed an audit-ready document retrieval process that reduced preparation time for audits by 45%, ensuring accurate compliance with procedure.
  • Monitored and reviewed department-wide compliance with records management policies; results reflected a 55% increase in adherence to system.
  • Managed a records inventory of over 6 documents, ensuring accurate categorization, storage, and destruction according to proper retention schedules.
  • Played a key role in implementing data privacy and security measures that contributed to the company's successful certification in Scrum Master for 2019.
  • Supervised daily operations of 5 records management team, improving departmental efficiency by 19%.
  • Authored detailed manuals covering compliance and security protocols for proper records handling and storage, reducing regulatory audit risks.
  • Led the implementation of a new vendor contract for offsite record storage, saving the department $123,000 annually while maintaining quality standards.
  • Spearheaded the consolidation of multiple records management systems into Tableau, centralizing information for 7 departments and achieving 70% cost savings.
  • Partnered with senior management in the analysis of departmental budget, realizing savings of $241,000 through optimized resource allocation for record keeping technologies.

Affiliations

  • Federal Government Records Council (FGRC)
  • Institute of Certified Records Managers (ICRM)
  • National Association of Social Workers
  • Information Governance Professional (IGP) Certification through ARMA
  • Member of Association of Law Libraries (AALL)
  • National Archives and Records Association (NARA)
  • Association for Intelligent Information Management (AIIM) - Certified Specialist
  • Project Management Institute
  • Document Management Professionals (DMPro) - Workshop Facilitator
  • Accredited Records Managers (ARM) Fellowship

Certifications

  • Risk and Information Systems Control (CRISC) Certification - program
  • Salesforce
  • Certified Information Governance Professional (IGP) (ARMA International)
  • Certified Public Accountant (CPA)
  • Certified Information Professional (CIP) - method
  • Certified Archivist (CA) - procedure
  • Google Certified Professional Cloud Architect
  • Microsoft Office Specialist (MOS): Excel Certification - metric
  • Lean Six Sigma Green Belt (LSSGB) - system
  • Electronic Government Records Program Certification - Ironclad Systems

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