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Skills

  • Supervision
  • Attention to detail in personal styling
  • Bridal and event styling specialization
  • Vendor relationship management
  • Meeting planning
  • First Aid/CPR
  • Creative Vision Development
  • Cosmetology and styling techniques
  • Understanding of colors
  • Chauffeuring

Work Experiences

  • Patiently addressed all of the members' concerns.
  • Recommendation
  • Informed guests about spa services, programs, and activities over the phone and in person.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Used various shades of highlighter on my hair.
  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
  • Had planned ahead.
  • Assigned clients to estheticians by matching their needs to the expertise of the esthetician.
  • Kept track of client flow and effectively managed it throughout the spa.
  • Kept up with the latest hairstyles and trends.

Summaries

  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Styling, shampooing, cutting, coloring, re-bonding, and highlighting are just a few of the services provided by this creative lead stylist.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Deadline-driven
  • Lead Stylist with 18 years of successful process improvement and quality assurance experience.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Weekends and evenings are available 8 hours per week.
  • Initiative and program are examples of abilities.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Over 11 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Assisted in launching system, driving up first-week sales by $8 and expanding market reach.
  • Collaborated with buyers to curate exclusive designer collections, increasing average purchase value by 83%.
  • Created performance-based incentives for junior stylists, improving customer service metrics by 36%.
  • Developed and implemented personalized training programs for new hires, reducing onboarding time by 11%.
  • Achieved a 54% increase in average client spend by leveraging cross-selling techniques and personalized recommendations.
  • Reduced staff absenteeism by 74% through dynamic shift scheduling and introducing flexible work arrangements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Integrated a new client management system, reducing booking errors by 59% and enhancing overall client satisfaction.
  • Managed the boutique’s full product catalog, streamlining stock replenishment operations and reducing overstock by 18%.
  • Initiated partnership with local designers, leading to an increase in store exclusivity and a 80% growth in unique product offerings.

Affiliations

  • Lions Club
  • Celebrity Stylists Guild
  • National Cosmetology Association (NCA)
  • Global Beauty & Fashion Executives Organization
  • Cosmetology Educators of America (CEA)
  • Luxury Fashion Stylist Network
  • Society of Professional Makeup Artists (SPMA)
  • United Licensed Cosmetologist Association (ULCA)
  • American Medical Informatics Association
  • Retail Industry Leaders Association (RILA) Styling Division

Certifications

  • Certified Hair Loss Specialist - system
  • ServSafe
  • First Aid/CPR Certified
  • VIP Client Management Certificate - system
  • Color Theory Certification - program 2024
  • Cisco Certified Network Associate (CCNA)
  • Certificate in Online Personal Styling - initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Digital Branding & Styling Strategy Certificate - process 2016

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