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Skills

  • MS Office
  • Mentor training curricula design
  • Problem resolution
  • Leadership and team mentorship
  • Program reporting and documentation
  • Mentee satisfaction improvement
  • Organization
  • Operational improvement
  • Customer service
  • Mentor success rate tracking

Work Experiences

  • Collaborated with cross-functional teams to develop mentor training materials, leading to a 49% improvement in mentor success rates.
  • Achieved a Employee of the Year for excellent community engagement within the program, outpacing participation expectations by 65%.
  • Attracted 17-plus attendees.
  • Championed diversity initiatives within the mentoring program.
  • Completed recruitment in 6 months.
  • Achieved a Excellence Award for excellent community engagement.
  • Planned educational activities, faculty lectures, and departmental events to support the institution's mission and values.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Transported SAP to one year customer locations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Strengths in project management and stakeholder engagement backed up by Miscellaneous training.
  • Achieved a 73% growth in participant success rates.
  • Uses research-based interventions, strategies, and instruction, as well as data analysis, to help students achieve academic success and social-emotional growth.
  • Adept at volunteer management.
  • Collaborative leader with extensive cross-functional team collaboration experience. Successfully increased mentor training effectiveness by 67% and expanded program reach and engagement by 77% in Portland.
  • Mentoring Program Coordinator is a multi-talented Mentoring Program Coordinator who is consistently rewarded for planning and operational improvements.
  • Created curricula that improved participants' professional growth by 25%.
  • Created measurable impact.
  • Adept at grant writing.
  • Achieved a 58% increase in underrepresented group participation.

Accomplishments

  • Used HubSpot to track mentoring milestones, leading to a 46% increase in goal completions over one year.
  • Reduced program costs by 35% through strategic resource allocation and cost-efficient vendor partnerships.
  • Built partnerships with external organizations, contributing to a 74% increase in community engagement and support for the mentoring program.
  • Created leadership opportunities for outstanding mentees, leading to 2 mentees attaining formal leadership positions within the organization.
  • Collaborated with academic institutions to offer accredited courses, enabling 10 mentees to earn professional certifications in Miscellaneous.
  • Designed surveys to measure mentee program satisfaction, achieving an 34% response rate and using feedback to continuously improve the program.
  • Coordinated mentoring schedules and oversaw 2 mentor-mentee relationships, resulting in a 50% improvement in mentor engagement.
  • Collaborated with team of 4 in the development of program.
  • Tracked mentor success rates using category, resulting in data-driven improvements that increased mentee satisfaction by 51%.
  • Worked with local schools and universities to identify top talent for mentor recruitment, increasing mentor pool by 34%.

Affiliations

  • Professional Association for Mentoring and Coaching (PAMC)
  • International Council of Nurses
  • The National Association of Secondary School Principals (NASSP)
  • Association for Supply Chain Management (APICS)
  • Council for Accreditation of Counseling & Related Educational Programs (CACREP)
  • Global Community for Learning Development (GCLD)
  • Council for Professional Recognition
  • National Education Association (NEA)
  • Educational Leadership Association (ELA)
  • Toastmasters

Certifications

  • Salesforce
  • Certified Meeting Professional (CMP) – Event Industry Council
  • First Aid/CPR Certified
  • Certified Program Manager (CPM) - initiative
  • Facilitation Skills Certification - program
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Certified Fundraiser Training (CFRE) - procedure

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