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Skills

  • Budgets
  • Individualized treatment planning
  • Client needs assessment
  • Project organization
  • First Aid/CPR
  • Adolescent mental health counseling
  • Supervision
  • Cross-cultural sensitivity
  • Behavior mirroring
  • Multidisciplinary team collaboration

Work Experiences

  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Achieved positive outcomes in 2017.
  • Conducted routine home visits.
  • Achieved 55% compliance rate.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Assisted clients in securing stable accommodations.
  • Conducted in-depth psychosocial assessments.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Boosted service utilization by 42% in 2023.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advanced knowledge of mental health counseling and advocacy, supporting adolescents' emotional and developmental growth through group therapy and tailored care plans.
  • Advocated for over $8 in additional resources.
  • Children's Case Manager proficient in community outreach.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Advanced knowledge of mental health counseling.
  • Built a stronger workforce.
  • Contributed over $12 in resource funding.

Accomplishments

  • Authored court reports and recommendations for child placement and service continuation based on systematic progress tracking.
  • Delivered detailed progress updates in court and multidisciplinary team meetings, securing favorable outcomes for 65% of cases.
  • Managed a caseload of 18 children, ensuring individualized care plans met therapeutic and social objectives within established timelines.
  • Applied empathetic and active listening skills during client intake sessions, resulting in heightened client trust and a 84% improvement in family engagement.
  • Provided expertise on children’s mental health in public forums and workshops throughout Portland, further expanding the visibility of available child support resources.
  • Created individualized treatment and care plans that aligned with multi-agency expectations and led to 43% improvement in child well-being outcomes.
  • Successfully advocated for 13 at-risk children in multi-disciplinary council meetings, ensuring critical interventions were delivered in a timely manner.
  • Developed strategic outreach campaigns that educated local families on available resources, increasing program participation by 66%.
  • Translated medical jargon into accessible language for non-English speaking clients, improving comprehension and follow-through by 33%.
  • Simplified complex legal and social service terms into accessible language for caregivers, increasing informed decision-making by 70%.

Affiliations

  • Collaborated with Local Family Services Agency
  • Society for Research in Child Development (SRCD)
  • Project Management Institute
  • American Academy of Child and Adolescent Psychiatry (AACAP)
  • State-Certified Family Court Mediator
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • National Child Traumatic Stress Network (NCTSN)
  • Children's Defense Fund (CDF)
  • Association of Information Technology Professionals
  • Licensed Clinical Social Worker (LCSW) Candidate

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Co-Occurring Disorder Specialist Certification
  • Licensed Clinical Social Worker (LCSW) - Ohio
  • Google Certified Professional Cloud Architect
  • Certificate in Strengths-Based Family Support Summit Group
  • CompTIA A+ Technician
  • Nonviolent Crisis Intervention (CPI) Certification
  • Certified Public Accountant (CPA)
  • Salesforce

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