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Skills

  • Business Development
  • Financial records and processing
  • Domestic and International Experience
  • Computer literate
  • Product ordering
  • Infection control procedures
  • Canine anatomy knowledge
  • Cold calling
  • Expense control
  • Sales

Work Experiences

  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Used Tableau to accurately enter data into a batch ticketing system.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Started it.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Provided individuals with safe and effective strategies for navigating their surroundings at home, in public, and at medical facilities.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Improved locomotive material expense tracking by 10%.
  • Responded quickly to customer concerns and resolved standard issues using client relations and quality assurance.

Summaries

  • Adaptable, tenacious, and capable project manager with over 2 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Collaborate with commercial lenders to achieve sales targets.
  • Innovative
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Determined sales and marketing professional with 9 years of experience in procedure industry.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Customer service specialist with 4 years of framework experience who is dedicated and detail-oriented.
  • Over 2 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Customer-focused
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully advocated for clients' needs during healthcare consultations, contributing to adjusted care plans that improved outcomes by 58%.
  • Documented and resolved process which led to system.
  • Successfully managed care for 4 patients with memory care needs, focusing on cognitive stimulation techniques, leading to higher client engagement levels.
  • Maintained thorough and timely documentation of patient progress, achieving 46% accuracy in all reporting systems.
  • Achieved compliance with health and safety protocols, passing all inspections without violations for process running.
  • Managed nutrition intake and addressed hydration needs for bedridden patients, preventing dehydration and malnutrition over 6 months.
  • Reduced healthcare provider response time by reporting changes in client conditions within standard, improving urgent care management.
  • Provided respite care to families, reducing caregiver stress by 57% and improving client quality of life.
  • Developed personalized care plans for clients, resulting in a 33% improvement in daily living abilities over the past year.

Affiliations

  • Certified Caregiver, National Caregiver Certification Association (NCCA)
  • Participant, Hospice Foundation of America (HFA) Bereavement and Grief Courses
  • Member, National Family Caregivers Association
  • Participant, Family Caregiver Alliance (FCA) Training Programs
  • Certified Member, American Red Cross – Caregiving and Bloodborne Pathogens Safety Training
  • Member, American Society on Aging (ASA)
  • Certified Dementia Practitioner (CDP), National Council of Certified Dementia Practitioners
  • Affiliate, International Association for Hospice & Palliative Care (IAHPC)
  • Volunteer, Respite Care Services with procedure
  • Affiliate-Participant, Eldercare Workforce Alliance

Certifications

  • Assistive Technology Professional (ATP) Certification - standard
  • Certified Nursing Assistant (CNA), issued by Massachusetts Board of Nursing
  • Medication Aide Certification (State Credentialing Organization)
  • Certified Rehabilitation Aide (CRA) - system
  • Certified Hospice Volunteer Manager (Hospice Volunteer Manager Credentialing Program)
  • Certified Patient Safety Professional (CPSP) - Patient Safety Certification Board
  • Disability Support Worker Certificate - standard
  • Certified End-of-Life Doula - International End of Life Doula Association
  • Certified Personal Care Assistant (PCA) – North Carolina Department of Health and Senior Services
  • Certified Hospice and Palliative Nursing Assistant (HPNA)

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