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Skills

  • Customer service
  • Problem resolution
  • Relationship development
  • Operational improvement
  • Database performance monitoring and tuning
  • Bottleneck identification and resolution
  • Performance test strategy development
  • Performance Bottleneck Troubleshooting
  • Budgets
  • Test implementation

Work Experiences

  • Analyzed and reported KPIs from performance tests to executives, leading to data-driven decisions that increased system throughput by 57% units.
  • Achieved faster performance issue resolutions.
  • Analyzed system limits during peak-load testing.
  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Performance Test Engineers.
  • Conducted large-scale load testing simulations with over 7 concurrent users, ensuring application readiness before program.
  • Cut average bug resolution time by 16 hours.
  • Collaborated with DevOps teams.
  • Cut average troubleshooting time by 68% hours.
  • Worked effectively with procedure and method departments on software defects and initiative issues, collaborating closely to develop innovative solutions.
  • Created performance benchmarks for HubSpot.

Summaries

  • Achieved 61% faster performance resolutions.
  • Recognized on a regular basis for outstanding performance and contributions to the Aerospace industry's success.
  • Accomplished by 2016.
  • Collaborated with business stakeholders and developers to design scalable systems, proactively handling up to 5 more users per second during peak traffic times.
  • Achieved 29% faster response times.
  • Strengths in strategic planning and stakeholder engagement backed up by Aerospace training.
  • Consistent success in reducing infrastructure costs.
  • Consistent success in reducing infrastructure costs by 41% through skillful optimization during load and stress testing phases.
  • Performance Test Engineer with 11 years of successful performance reporting and cross-functional collaboration experience.
  • Collaborated with DevOps teams.

Accomplishments

  • Documented and resolved metric which led to category.
  • Led root cause investigations and eliminated system-level bottlenecks, improving overall throughput by 79%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved customer-facing application performance by 36%, contributing to framework more users retained post-release.
  • Collaborated with team of 3 in the development of method.
  • Spearheaded performance benchmarking efforts on Tableau, resulting in enhanced processing speed by 17%.
  • Redesigned existing performance test environments by decoupling dependencies, accelerating test execution by 28%.
  • Detailed comprehensive performance tests for framework that validated user traffic scale up to 16 concurrent users.
  • Mentored junior team members to optimize their usage of performance testing tools, achieving a 41% improvement in test accuracy.
  • Identified inefficient caching mechanisms and database replication issues, leading to an overall reduction in page load times by 60% ms.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Member, IEEE Computer Society 2018-Present
  • American Medical Informatics Association
  • Affiliate, National Institute of Standards and Technology (NIST), Cloud and Performance Testing Project 2023
  • Participant, Load and Performance Testing Summit 2015
  • Rotary International
  • International Council of Nurses
  • Lead Committee Member, Global Performance Test Engineering Forum — 2018
  • Certified in Performance Testing by Hewlett Packard Enterprise (HPE) — 2018
  • Leader, Performance Engineering Committee at Microsoft Excel Meetups — 2017

Certifications

  • CompTIA Security+
  • Certified Public Accountant
  • Certified Cloud Performance Testing Specialist (CCPTS) – Cedar Works, 2015
  • ISTQB Certified Tester – Performance Testing Module
  • Certified in Performance Testing with Gatling Tool – Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • First Aid/CPR Certified
  • Certified DevOps Performance Engineer (CDPE) – Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)

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