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Skills

  • Yard leveling
  • Budgets
  • Contracting
  • Crew supervision and scheduling
  • Relationship development
  • Workflow scheduling
  • Preventive troubleshooting
  • Customized landscape layouts
  • Deadline management
  • Landscape design

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Closed contracts for services.
  • Approved community lawn care programs.
  • Adjusted fertilizer compositions.
  • Collaborated with system customers to determine their needs and deliver standard service.
  • Boosted orientation efficiency by 47%.
  • Achieved uptime across all Columbus sites.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with homeowners' associations.
  • Advised small business clients on lawn health best practices.

Summaries

  • Adopted eco-friendly practices across 13 properties.
  • Achieved 70% improvements in customer retention.
  • Achieved a 52% repeat client rate.
  • Client-focused lawn care services.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Conducted safety training.
  • Accomplished Lawn Care Foreman.
  • Accomplished Lawn Care Foreman with proficiency in data-driven approaches to lawn care, using advanced mowing techniques and water conservation to increase yields and client satisfaction.
  • Complied with ITIL standards.

Accomplishments

  • Supervised the application of fertilizers, ensuring optimal growth conditions while adhering to environmental regulatory guidelines.
  • Reduced fuel costs by 42% after instituting route optimizations for crew travel and onsite equipment usage.
  • Negotiated and secured high-value service contracts with commercial properties, contributing to a revenue increase of $15.
  • Successfully managed a 7-property portfolio, consistently meeting or exceeding client expectations on quality and timeliness.
  • Introduced sustainable practices into lawn care routines, leading to a PMP in Environmental Stewardship for the business.
  • Implemented time tracking systems for labor, resulting in a 20% reduction in overtime expenses and labor inefficiencies.
  • Collaborated with landscape designers to ensure project goals were met within budget and timeline requirements for standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented automated billing systems which reduced invoice processing time by 18%, improving cash flow.
  • Assumed responsibility for customer complaints, leading to a Top Performer for outstanding customer service and satisfaction.

Affiliations

  • Professional Grounds Management Society (PGMS)
  • Commercial Landscape Maintenance Program Contributor 2020
  • International Association of Administrative Professionals
  • Landscape Equipment Certification Workshops 2024
  • Lawn and Garden Equipment Technicians Association Certified (LGETA)
  • Local Green Industry Council in Portland
  • National Association of Turf and Landscape Professionals
  • Designated Safety Coordinator in Landscaping Board 2021
  • Landscaping Customer Service Excellence Award 2017
  • Certified Turfgrass Professional (CTP) Membership

Certifications

  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • LEED Green Associate Certification
  • EPA Section 608 Technician Certification (HVAC)
  • First Aid/CPR Certified
  • Salesforce
  • Project Management Professional (PMP)
  • CompTIA Network+
  • OSHA 10-Hour Construction Certification
  • Landscape Industry Certified (LIC)

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