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Skills

  • Condensing complex information
  • Mail handling
  • Data entry
  • Team building
  • Budgets
  • Managing media inquiries
  • Project organization
  • Customer service
  • Relationship development
  • Conflict resolution in production schedules

Work Experiences

  • Collaborated with the editorial team on breaking news coverage, contributing to a 53% increase in audience engagement by providing real-time updates and fact-checked information.
  • Assisted in the production of stories for process.
  • Assisted camera crew and reporters on-location.
  • Assisted in the production and research of stories for program, ensuring accurate information and visuals were delivered on time to support a live audience.
  • Assisted presenters through segments.
  • Distributed administrative tasks strategically among procedure employees and provided guidance to help them perform better.
  • Compiled background research on developing stories and topics.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Compiled and fact-checked public records and government databases to support investigative journalists working on long-form stories.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.

Summaries

  • Addressed newsroom inquiries effectively.
  • Extensive experience in process office administration and related positions.
  • Professionals who are computer literate adapt quickly to new software and programs.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Capable News Assistant with 2 years of system office support experience.
  • News Assistant is a multi-talented News Assistant who is consistently rewarded for planning and operational improvements.
  • Assisted in live production planning.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Exceptional at drafting framework documents and keeping accurate organizational records.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Participated in controlling compliance challenges regarding journalistic integrity and legal matters, resulting in a 29% decrease in reporting errors.
  • Drawn upon effective communication techniques to mediate between editorial and technical staff, aligning objectives to ensure efficient and clear production outcomes.
  • Produced 18 multimedia news packages, including video, written articles, and social media posts with effective cross-platform distribution.
  • Led logistic operations for on-site interviews and field reports, reducing processing time from production to air by 6 minutes.
  • Resolved product issue through consumer testing.
  • Actively monitored social media metrics to provide feedback during live news events, allowing real-time content adjustments to increase viewer retention.
  • Worked on projects to update digital archives, ensuring that all archived material was properly labeled, filed, and readily accessible to production teams.
  • Researched audience preferences through surveys and polls, incorporating findings into newscast priorities and helping to improve audience satisfaction by 49%.
  • Coordinated closely with field reporters and photographers to synchronize coverage timelines, ensuring timely bulletins during live broadcast feeds.
  • Addressed and managed media inquiries quickly, ensuring that key information was communicated accurately to reporters, increasing story relevancy by 32%.

Affiliations

  • Freemason
  • Asian American Journalists Association (AAJA)
  • Digital Media Association (DiMA)
  • National Association of Hispanic Journalists (NAHJ)
  • Public Relations Society of America (PRSA)
  • Online News Association (ONA)
  • American Society of Safety Professionals
  • National Press Photographers Association (NPPA)
  • International Council of Nurses
  • Broadcast Education Association (BEA)

Certifications

  • Certified Associate in Project Management (CAPM) – for Broadcast Schedules | 2018
  • Broadcast Content Creation Certification – category | 2021
  • Google Certified Professional Cloud Architect
  • Certification in Multimedia Content Creation – ServiceNow | 2017
  • Certified Media Research Specialist – Ironclad Systems | 2023
  • News Literacy Project Training – Verified by HubSpot | 2023
  • Project Management Professional (PMP)
  • Breaking News and Crisis Reporting Certification – Beacon Labs | 2018
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified

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