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Skills

  • Email and phone inquiry triaging
  • Efficient multi-tasking under pressure
  • Business operations
  • Data entry
  • Multimedia Content Creation
  • Live Broadcast Production
  • MS Office
  • Mail handling
  • Collaborative editorial support
  • Customer service

Work Experiences

  • Compiled background research on developing stories and topics.
  • Consolidated various news sources, ensuring daily emails to 2 key stakeholders contained balanced, accurate coverage relevant to Phoenix.
  • Assisted camera crew and reporters on-location, providing logistical support for interviews and equipment setup to facilitate seamless remote recordings.
  • Assisted with long-form stories.
  • Evaluated metric and category data in order to provide customers with appropriate answers to program questions.
  • Analyzed demographics and preferences.
  • Conducted research for stories for system.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Adhered to network specifications for category.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.

Summaries

  • Accomplished News Assistant.
  • Knowledgeable in the use of common office equipment and method software.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Assisted in live production planning.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved measurable improvements in audience retention.
  • Flexible News Assistant with 5 years of experience in category office environments.
  • Analyzing administrative effectiveness and developing improved procedures is something I've done before.
  • Addressed newsroom inquiries effectively.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Contributed to news production cycle by gathering visuals and sound clips, ensuring timely integration within tight deadlines.
  • Worked on projects to update digital archives, ensuring that all archived material was properly labeled, filed, and readily accessible to production teams.
  • Documented and resolved program which led to procedure.
  • Provided content creators with ideas and research material related to breaking events, leading to increased same-day story completion by 63%.
  • Participated in controlling compliance challenges regarding journalistic integrity and legal matters, resulting in a 29% decrease in reporting errors.
  • Demonstrated proficiency with new newsroom technologies such as Power BI, streamlining news production workflows and reducing time spent on redundant tasks.
  • Conducted research on trends, demographics, and newsworthy events, providing insights that helped increase demographic-targeted viewership by 27%.
  • Led logistic operations for on-site interviews and field reports, reducing processing time from production to air by 6 minutes.
  • Reviewed, edited, and revised scripts on tight deadlines, significantly reducing production revision cycle times by 83%.
  • Liaised with audience engagement teams to monitor real-time feedback; this interaction was instrumental in increasing social media engagement by 60%.

Affiliations

  • International Public Relations Association (IPRA)
  • Public Relations Society of America (PRSA)
  • Toastmasters
  • Association for Women in Communications (AWC)
  • American Society of Safety Professionals
  • Worldwide Radio Summit (WRS)
  • International Association of Administrative Professionals
  • International Communication Association (ICA)
  • National Communication Association (NCA)
  • National Press Club (NPC)

Certifications

  • Investigative and Political Reporting Certification – Lakeside Partners | 2016
  • Digital Media for Journalists Certification – framework | 2015
  • Certified Public Accountant
  • CompTIA A+ Technician
  • Advanced Media Editing Software Training – Jira | 2020
  • Journalism and Ethical Storytelling Certification – procedure | 2017
  • News Reporting and Investigative Journalism – procedure | 2017
  • Live Broadcast Protocols Certification – category | 2015
  • Certified in Ethical Journalism & Reporting Standards – Lakeside Partners | 2020
  • Project Management Professional (PMP)

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