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Skills

  • Project organization
  • Customer service
  • Business operations
  • Integrated healthcare models
  • Conflict resolution
  • Regulatory compliance
  • Active listening and communication
  • Trauma-informed care
  • Patient screening
  • Standard diagnosis

Work Experiences

  • Achieved results across 7 response categories.
  • Met with nurses on the team to discuss ways to improve the service provided to each patient.
  • Collaborated with public defenders and prosecutors.
  • Collaborated with method to review organizational protocols.
  • Advocated for and secured additional counseling resources for youth survivors, reducing the therapy waitlist time by 3 days through partnerships with Vantage.
  • Created trauma-informed care webinars.
  • Built collaborative partnerships with local LGBTQ+ organizations.
  • Conducted 5 bi-weekly support groups for survivors.
  • De-escalated high-stress situations.
  • Created a resource guide for survivors.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Successful in coordinating with physicians and other healthcare providers in developing treatment plans.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborated across multidisciplinary teams.
  • With 4 years of SANE experience, I am a conscientious Registered Nurse.
  • Within Miscellaneous, senior Sexual Assault Advocate and outstanding performer in cross-functional collaboration and data analysis.
  • Committed advocate with a specialization in trauma-informed support, successfully collaborating with law enforcement and healthcare professionals to reduce response times by 15% for survivor services.
  • In an emergency, makes quick and correct decisions with confidence.
  • Collaborative advocate skilled in engaging with LGBTQ+ and other specialized communities, ensuring survivor-centric services are fully inclusive and culturally competent.

Accomplishments

  • Advocated for inclusive language in Beacon Labs's public materials, increasing service accessibility for LGBTQ+ survivors.
  • Utilized public policy advocacy skills to change local legislations, leading to 18% increase in funding for sexual assault prevention initiatives.
  • Built and maintained relationships with 7 community agencies to improve service delivery for survivors facing diverse cultural and social challenges.
  • Served as lead advocate during judicial proceedings involving sexual assault charges, improving survivor outcomes in legal proceedings by 16%.
  • Supported survivors in preparing court documentation leading to 70% increase in legal advocacy case success rates.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 3 in the development of system.
  • Facilitated inter-agency meetings to ensure interdisciplinary collaboration on immediate crisis response, decreasing response time by 26%.
  • Achieved Innovation Award for leading a successful initiative to streamline survivor access to transportation and housing resources.
  • Led data collection and analysis for grant compliance, ensuring 61% adherence to funding requirements for survivor support programs.

Affiliations

  • Lions Club
  • Certified as a Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Practioner, enhancing supportive counseling for survivors
  • National Association of Social Workers
  • Appointed to Boston Domestic and Sexual Violence Policy Council, advising policymakers on trauma-informed approaches
  • Presented research on trauma-informed support at method, focusing on marginalized communities and sexual abuse survivors
  • Volunteered at V-Day Campaigns as part of global initiatives to raise awareness about violence against women and sexual assault
  • Association of Information Technology Professionals
  • Participated in local multi-disciplinary Sexual Assault Response Teams (SART) to strengthen cross-agency support for survivors
  • Facilitator for annual national Sexual Assault Awareness Month events in collaboration with local law enforcement and healthcare providers
  • Contributed to the development of new statewide standards as part of Illinois Sexual Assault Prevention Committee

Certifications

  • Certified Trauma-Informed Advocate (CTIA) – National Domestic Violence Hotline (2017)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Expert in Trauma Recovery Support – Cedar Works (2021)
  • CompTIA Network+
  • Project Management Professional (PMP)
  • Certified Trauma Support Specialist (CTSS) – Arizona Trauma Institute (2016)
  • Nonprofit Management Certificate - framework
  • Certified Forensic Interviewer of Child Victims – Vantage (2017)
  • Crisis and Resilience Management Certification – category (2015)
  • CPR and First Aid Certification - method (2016)

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