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Skills

  • Coaching and mentoring
  • Document scanning
  • Team Leadership
  • Data analysis
  • Data Management
  • Extremely organized
  • Project management
  • User interface understanding
  • Financial analysis
  • Pricing tool development

Work Experiences

  • Kept track of the truck's normal wear and tear and inspected the equipment to determine more urgent maintenance requirements.
  • Implemented direct sales pitches, as well as telephone and delivery service, for the sales floor.
  • Maintained consistent work levels by establishing a large customer base and a continuous pipeline of deliveries.
  • Identified
  • Met with dispatch on a regular basis to ensure that delivery targets were met and that late adjustments were made.
  • Guided
  • Notified customers of delayed deliveries due to program and system issues, resulting in a 2% reduction in calls to support lines.
  • Raised the stakes.
  • Sought advice.
  • Solved

Summaries

  • Service-driven
  • Ambitious
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Owner Operator is articulate and driven to succeed.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Dependable
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a process position with a forward-thinking organization.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Professional with a strong focus on quality assurance.

Accomplishments

  • Reduced operational costs by 63% by implementing automated technology solutions and optimizing supply chain processes.
  • Collaborated with team of 12 in the development of system.
  • Developed and monitored budgets, achieving cost reductions of 14 while maintaining quality service delivery.
  • Resolved product issue through consumer testing.
  • Developed training programs that improved staff performance by 57% and reduced employee turnover by 41%.
  • Successfully negotiated 5 key contracts resulting in long-term partnerships worth $17.
  • Expanded client base by 35% through targeted advertising campaigns and leveraging industry trade shows.
  • Analyzed sales performance data and introduced new pricing strategies that improved profit margins by 67%.
  • Successfully secured $18 in venture capital, allowing expansion into 3 new markets in Atlanta.
  • Maintained full compliance with Miscellaneous regulations, reducing audit risks and ensuring operational continuity.

Affiliations

  • International Franchise Association (IFA)
  • American Society of Safety Professionals
  • Retail Industry Leaders Association (RILA)
  • National Association for the Self-Employed (NASE)
  • Association of Information Technology Professionals
  • National Restaurant Association (NRA) for Food & Beverage Operators
  • National Federation of Independent Business (NFIB)
  • National Association of Women Business Owners (NAWBO)
  • Lions Club
  • Jaycees

Certifications

  • Project Management Professional (PMP)
  • Commercial Driver's License (CDL) Certification - framework
  • Supply Chain Management Certificate - standard in partnership with category
  • Certified Supply Chain Professional (CSCP) - initiative
  • Financial Management Certification for Entrepreneurs - framework
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Product Strategies Certification - process
  • CompTIA Network+
  • Certified International Trade Professional (CITP) - category
  • Certified Public Accountant (CPA)

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