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Skills

  • Event planning and execution
  • First Aid/CPR
  • Database optimization
  • Conflict resolution
  • Process improvement
  • Interpersonal and written communication
  • Inspection reviews
  • Food preparation
  • Public speaking
  • Hardware evaluation

Work Experiences

  • Examined departmental documents to determine how they should be distributed and filed.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Increased the effectiveness of department personnel by conferring with Student Administrative Assistants to rebalance classes, increase resource utilization, and integrate new technology.
  • Collaborated with standard customers to determine their needs and deliver procedure service.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Achieved results within 3 months.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Achieved a 65% reduction in appointment wait times.
  • Advised on curriculum selections.
  • Achieved results in 2016.

Summaries

  • Collaborated closely with the IT department.
  • Customer-focused Sales Representative with 7 years of experience solving problems for clients.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Student Administrative Assistant is a goal-oriented Student Administrative Assistant who is dedicated to improving administrative operations in order to reduce costs and improve procedures.
  • Collaborate effectively with different departments and resolve 16% of incoming service requests, ensuring timely support for students and faculty.
  • Keep up with educational trends to ensure that modern, efficient systems are in place to meet the needs of a diverse group of students.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.
  • Professional with 4 years of progressive experience in the field who is highly organized and detail-oriented.
  • Procedure are well-understood.
  • Relationship builder who takes a decisive approach to solving operational issues.

Accomplishments

  • Managed
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained
  • Prepared
  • Documented and resolved procedure which led to program.
  • Won
  • Increased
  • Identified
  • Consulted
  • Integrated

Affiliations

  • National Council for Workforce Education (NCWE)
  • National Association for Campus Activities (NACA)
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Jaycees
  • Student Human Resource Association (SHRA) – metric
  • Society of Human Resource Management
  • National Business Education Association (NBEA)
  • Project Management Institute
  • International Public Management Association for Human Resources (IPMA-HR) - Student Chapter

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Nonprofit Professional (CNP)
  • Certified Enrollment Management Professional (CEMP)
  • Time Management and Productivity Certification
  • Professional in Human Resources (PHR)
  • QuickBooks Certified User (QBCU)
  • Certified Protection Officer (CPO)
  • Certified Data Analysis Specialist for Student Services
  • TESOL (Teachers of English to Speakers of Other Languages) Certification
  • Certified Student Services Professional

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