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Skills

  • MS Office
  • Influencer outreach and engagement
  • Content editing and proofreading
  • Event coordination and logistics
  • Team development
  • Cross-functional team collaboration
  • Customer service
  • Problem resolution
  • Team management
  • Communications

Work Experiences

  • Analyzed engagement metrics using QuickBooks to guide improvements in content strategy, resulting in a 80% boost in user interaction.
  • Assisted in the preparation of quarterly reports.
  • Boosted brand awareness by 42%.
  • Achieved results in several months.
  • Assisted in coordinating successful launch events, managing guest lists of over 8 attendees and post-event media relations.
  • Learned stakeholder engagement and cross-functional collaboration to help with office needs.
  • Achieved 18% higher engagement than projected.
  • Achieved results over two years.
  • Achieved 76% confirmed enrollments.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

Summaries

  • Achieved 38% more interaction than projected.
  • Motivating leader who has built and managed system teams in the past.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Achieved 25% growth in audience interactions.
  • Communications Associate Intern and team leader with 3 years of experience in system settings.
  • Strong technical skills and experience in data analysis.
  • Marketing and Communications student seeking hands-on experience through an internship in vendor management.
  • Looking forward to taking on a new challenge with a successful team.
  • Intuitive when it comes to using metrics to track campaign results.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Designed media kits and press releases for external corporate announcements, increasing press coverage by 34%.
  • Developed a strategy for crisis response communications, reducing time-to-response during incidents by 76%.
  • Monitored and reported on the performance of communication strategies, using insights to boost engagement metrics by 48%.
  • Worked closely with design teams to produce branded marketing collateral used by operations for Jira.
  • Collaborated with executives to refine brand messaging, contributing to a 30% growth in audience reach within 18 months.
  • Implemented an audience segmentation strategy that drove a 46% uplift in targeted campaign engagement.
  • Oversaw influencer partnerships that resulted in a 15% increase in social media engagement across ServiceNow.
  • Monitored conference and media appearance scheduling, ensuring smooth execution of 9 high-profile appearances.
  • Drafted press materials and liaised with journalists, resulting in coverage from 5 major media outlets.
  • Managed editorial calendar for company blog and social media pages, resulting in 78% improvement in content publication timing.

Affiliations

  • Affiliate, National Communication Association (NCA), participating in academic research presentations and networking events.
  • Member, Social Media Club, contributing to discussions on leveraging social platforms to boost engagement in global branding campaigns.
  • Intern, standard, contributed to writing and editing press releases that resulted in 10 successful media features.
  • Volunteer, Local Community Journalism Initiative, conducting interviews and assisting with public outreach featured in 7 publications.
  • Volunteer, Nonprofit Outreach Communications Group, assisting in drafting press materials and enhancing visibility for community events.
  • Volunteer, Community Outreach Program, assisting in content strategy for marketing campaigns that reached over 12 community members.
  • Participant, initiative in Digital Communications, focusing on media monitoring, report creation, and stakeholder communication.
  • Participant, category Communications Club, contributing to workshops on professional skills like media relations and audience engagement.
  • Member, Young Professionals in Media (YPM), partaking in skill-building workshops on internal communication systems and design principles.
  • Member, Public Relations Society of America (PRSA), actively engaged in industry discussions and attended 2 professional development workshops.

Certifications

  • Certificate in Digital Marketing Analytics by MIT Sloan
  • Public Speaking and Communication Mastery Certification by Coursera
  • Certified Media Relations Professional by PRSA
  • Certified Communications Management Professional (CMP) by IABC
  • Certificate in Social Media Marketing by Coursera
  • Public Relations Certificate by Alison
  • Introduction to Social Media Strategy by Coursera
  • Facebook Certified Digital Marketing Associate
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)

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