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Skills

  • Bug tracking and reporting with Asana
  • Deployment failure reduction
  • Standard equipment
  • Collaboration in multi-sprint agile environments
  • Manual test case preparation
  • Product efficiency improvements through testing
  • Major product update testing and release
  • Critical bug management across multiple projects
  • MS Office
  • Cross-team collaboration

Work Experiences

  • Contributed to the release of 4 major product updates, focusing on system integration and functional validation that met 20% of stakeholder requirements.
  • Achieved a product efficiency gain of 78%.
  • Contributed to the release of 12 major product updates.
  • Decreased unexpected defects in production by 15% %.
  • Authored detailed test cases for mobile applications.
  • Conducted root-cause analysis and improved test plans, enhancing overall software stability and reducing post-release bugs by 77%.
  • Conducted root cause analysis.
  • Cut manual testing time by 12 hours.
  • Collaborated with developers to design early-stage test cases.
  • Boosted productivity by 49%.

Summaries

  • Collaborated with UX/UI teams to optimize front-end testing, leading to a 67% drop in post-launch customer-reported defects.
  • Conducted in-depth root cause analysis.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Aligned QA efforts with agile development sprints.
  • Achieved a 43% drop in post-launch customer-reported defects.
  • Achieved consistent on-time project delivery by aligning QA efforts with agile development sprints, maintaining optimal quality and team efficiency.
  • Aligned teams across Phoenix and Raleigh.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Strengths in budget management and team leadership backed up by Miscellaneous training.

Accomplishments

  • Coordinated with global testing teams across multiple time zones, ensuring 5 critical feature releases were delivered on schedule with zero critical bugs.
  • Developed a knowledge-sharing series on standard, empowering team members with advanced testing techniques and contributing to overall performance gains of 19%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enhanced the quality of SAP's end-to-end testing by developing reusable testing modules, which contributed to a 75% reduction in defect leakage post-deployment.
  • Streamlined communication processes between onshore and offshore testing teams, achieving an average defect resolution time improvement by 79%.
  • Implemented tailored test strategies that resulted in 44% success rate of stress testing under peak load conditions, ensuring software reliability under extreme traffic.
  • Identified and resolved major memory leaks pre-production, enhancing application stability and reducing server crashes by 22%
  • Authored detailed test plans and managed execution for 13 cross-platform applications, which improved on-time delivery rate by 83%.
  • Resolved product issue through consumer testing.
  • Championed the automation of Tableau performance testing using Microsoft Excel, which reduced identification of bottlenecks by 18% and optimized the application's response time.

Affiliations

  • Selenium WebDriver Testing Forum Member
  • Project Management Institute
  • Participant at Software Quality Conferences (e.g., TestCon, StarWEST)
  • International Software Testing Qualifications Board (ISTQB) Certified Tester
  • International Council of Nurses
  • Sponsor of Women Who Test Events
  • Lean Six Sigma Green Belt - Certification Holder
  • Association for Supply Chain Management (APICS)
  • InterNational Association of Software Architects (IASA) Global
  • European Organization for Quality (EOQ) Member

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • HP Application Lifecycle Management Certification
  • Certified in the Governance of Enterprise IT (CGEIT) by ISACA
  • Certified Business Analysis Professional (CBAP)
  • Certified Performance Tester (CPT) from framework
  • Certified Agile Tester (CAT) by iSQI
  • Certified Performance Testing Professional (CPT) by method
  • Salesforce

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