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Skills

  • First Aid/CPR
  • Client relationship and retention improvement
  • Layout designs
  • Collaborative problem resolution
  • CCTV
  • Power trimming
  • Project scheduling
  • Landscape design
  • MS Office
  • RFI Scanners

Work Experiences

  • Answered 13 phone calls per 18 months to assist customers.
  • Assisted in the creation of standard procedures.
  • Gathered materials from a variety of sources to save money and speed up the process.
  • Learned vendor management and quality assurance to help with office needs.
  • Working with team members and customers to find workable solutions improved operations.
  • Kept detailed progress records to meet strict deadlines and adjust plans.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Achieved President's Club from Ironclad Systems for a standout design-build installation of custom outdoor living areas including fire pits, water features, and stone benches.
  • Achieved a 76% reduction in worksite incidents.
  • Purchased landscape and plant materials from local vendors to avoid delays or downtime.

Summaries

  • Communicative and team-oriented, with Microsoft Excel expertise.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Adept at improving client communication, providing regular project updates, and managing expectations, resulting in a 56% increase in overall client satisfaction.
  • Strong technical skills and experience in stakeholder engagement.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Landscaping professional with experience supervising groundskeeping teams to complete projects on time and on budget for clients.
  • Framework, metric, and category are all available.
  • Hardscape Foreman is a hardworking and dependable Hardscape Foreman who excels at process improvement and quality assurance.
  • Results-oriented Miscellaneous professional with strategic planning, data analysis, and quality assurance strengths.
  • ITIL certified

Accomplishments

  • Integrated sustainable materials and methods into hardscape design, achieving certification under CPA and receiving positive client feedback.
  • Mastered the utilization of category in grading and excavation, increasing operational efficiency during the installation phase.
  • Created and implemented new scheduling systems for material delivery and workforce allocation, improving project completion times by 63% days.
  • Assisted in the design and deployment of a drone surveillance system that allowed for more efficient on-site progress tracking over 9 projects.
  • Took ownership of the warehouse inventory system, ensuring material availability for upcoming hardscape projects, contributing to 70% reductions in delays.
  • Introduced the use of pre-fabricated hardscape units in construction workflows, cutting project time by 37% and increasing output.
  • Reduced rework required on hardscape projects through meticulous upfront site planning and team coordination, saving 40% in labor costs.
  • Maintained 12 consecutive job sites without a single safety violation or accident, earning Innovation Award from procedure.
  • Executed flawless hillside retaining wall construction, adhering to local safety codes and passing all inspections by the system.
  • Managed the troubleshooting and repair of Adobe Creative Suite systems, ensuring that 8 critical construction tools remained fully operational during major projects.

Affiliations

  • Certified Arborist with the International Society of Arboriculture (ISA), ensuring sustainable tree care during landscaping projects.
  • Affiliate of Hardscape Manufacturer Professional Network, collaborating with suppliers to optimize material sourcing.
  • Certified Landscape Professional (CLP) through National Association of Landscape Professionals (NALP).
  • Active participant in hardscaping webinars hosted by Belgard, enhancing skills and staying informed on emerging landscape trends.
  • Member of the Interlocking Concrete Pavement Institute (ICPI) for metric, enhancing knowledge of the latest trends in hardscape technology and installation.
  • Actively participated in OSHA Workplace Safety Program, ensuring compliance in hardscape and construction projects.
  • Completed hands-on training in landscape lighting installation through CAST Lighting Installers Association (CLIA).
  • Earned certification through the Building Performance Institute (BPI) in energy-efficient building practices and their integration into outdoor projects.
  • Completed Hardscape North America (HNA) courses, earning certification in advanced paver and landscape installation techniques.
  • Certified in ASCA (American Society of Concrete Contractors)’s Decorative Concrete Finisher Program, adding a decorative aspect to hardscape projects.

Certifications

  • Landscape Development Professional (LDP) Certification
  • ICPI Certified Concrete Paver Installer
  • CompTIA Security+
  • Salesforce
  • Certified Public Accountant (CPA)
  • Association for Project Management (APM)
  • ASLA Professional Practice Certification
  • Google Certified Professional Cloud Architect
  • Certified Landscape Designer
  • SHRM Certified Professional (SHRM-CP)

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