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Skills

  • Child abuse investigation
  • Problem resolution
  • Crisis intervention
  • Court testimony preparation
  • Operational improvement
  • Budgets
  • Cultural competence in child welfare
  • Report writing and documentation
  • Data-driven decision making
  • Team leadership and supervision

Work Experiences

  • Achieved more accurate documentation of abuse incidents.
  • Conducted home environment assessments.
  • Collaborated with state and interstate agencies.
  • Achieved Outstanding Service Award recognition for effectively resolving high-risk cases while meeting federal and state child welfare regulations.
  • Achieved reduction over 2020.
  • Had an excellent attendance record and was always on time for work.
  • Attended local community forums.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Looked for industry trends on social media and through online sources.
  • Conducted home environment assessments and identified key risk factors, providing actionable recommendations to social service agencies.

Summaries

  • Committed to upholding child protection standards.
  • Coordinated with multidisciplinary teams.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Consistently prioritized child well-being.
  • Achieved this reduction over 2016.
  • Collaborative investigator with extensive experience.
  • Dedicated Social Worker with 17 years of experience in counseling and crisis intervention.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Created robust child safety and intervention plans.
  • Strengths in budget management and project management backed up by Miscellaneous training.

Accomplishments

  • Achieved Outstanding Service Award recognition by exceeding case resolution targets and maintaining compliance with federal and state child welfare regulations.
  • Trained coworkers on trauma-informed interviewing techniques, leading to enhanced engagement and rapport-building with children and families.
  • Coordinated multi-disciplinary teams for complex child protection investigations, aligning efforts across law enforcement, hospitals, and schools to resolve cases expediently.
  • Mentored a team of 2 Child Protective Investigators, improving case resolution rates by 84% during 2021 while ensuring adherence to policy.
  • Led the investigation of 12 high-risk child welfare cases, maintaining a 35% accuracy rate in case documentation.
  • Collaborated with law enforcement and service providers across 7 jurisdictions, ensuring smooth information exchange and coordinated interventions.
  • Improved communication between Child Protective Services and foster care providers, leading to better child placement outcomes and 64% faster placement times.
  • Documented and resolved category which led to standard.
  • Supervised the development and implementation of new documentation protocols, increasing compliance with state-mandated regulations by 45%.
  • Conducted comprehensive risk assessments and reunification recommendations for over 16 high-risk cases, contributing to 82% successful family reintegration.

Affiliations

  • American Counseling Association (ACA)
  • Toastmasters
  • Emergency Social Services Network (ESSN)
  • American Medical Informatics Association
  • Child Welfare League of America (CWLA)
  • National Organization of Forensic Social Work (NOFSW)
  • Association for Computing Machinery
  • Alliance for Strong Families and Communities
  • National Center for Missing & Exploited Children (NCMEC)
  • AdoptUSKids Professional Network

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Certified in Substance Abuse Prevention for Child Welfare
  • National Institute for Child Welfare Training Certificate
  • Certified Crisis Intervention Specialist (CCIS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Mandatory Child Abuse Reporter Training - Massachusetts
  • Resilience Training and Trauma-Informed Care Certificate
  • Certified Family Support Worker (CFSW)

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