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Skills

  • Curriculum development
  • Training program development
  • Process improvement
  • Cross-regional collaboration
  • Organization
  • Decreasing employee turnover through training
  • Communication Skills Training
  • Data analysis
  • Standard equipment
  • Classroom expertise

Work Experiences

  • Consistently assisted companies in achieving metric by advising executives on best practices for employee growth and productivity goals.
  • Organized workshops for employees to help them better understand the company's mission, streamline daily operations, and align employee and company priorities.
  • Aligned content with business goals.
  • Ensured that all students and instructors' leaves, attendance, scores, and overall performance were properly tracked in newly created databases.
  • Achieved a 68% improvement in retention rates.
  • Achieved results across 10 regions.
  • Created a regionally consistent onboarding program.
  • Used Adobe Creative Suite to create training for method employees, resulting in a 7% increase in company retention and productivity.
  • Contributed to a 21% boost in internal promotions.
  • Achieved a 41% reduction in mistakes.

Summaries

  • Accomplished Regional Training Specialist skilled in designing cross-regional training programs, leading to a 56% boost in employee retention rates over 4 locations.
  • Achieved Top Performer for operational excellence.
  • Adaptable training specialist.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Achieved a 27% improvement in product knowledge and reduced return rates by implementing tailored product training across 4 regions.
  • An outgoing personality with a hands-on, creative approach.
  • Achieved a 63% increase in employee satisfaction.
  • Experienced Training Specialist with a track record of success in data analysis instruction spanning 3 years.
  • Achieved CPA within 17 months.

Accomplishments

  • Introduced leadership development programs that resulted in stronger succession planning and reduced turnover by 71% over several months in the Northeast.
  • Created targeted eLearning modules that reduced onboarding time by 20% across the Northeast.
  • Played a key role in expanding the training division, adding 8 trainers across Austin and driving a 28% increase in team satisfaction scores.
  • Developed a training certification program that led to the qualification of 17 trainers within one year.
  • Facilitated 14 workshops to optimize communication, contributing to a 25% improvement in customer engagement metrics.
  • Designed and implemented a skills assessment program, identifying key training needs that improved team performance by 39% at Vantage.
  • Created a feedback loop based on post-training surveys, increasing overall participant satisfaction by 63% for 2020.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented instructional design best practices, showcasing an 75% improvement in learning retention across 16 regions.
  • Enhanced the consistency of regional training content by creating standardized eLearning materials used by 13 trainers across the Northeast.

Affiliations

  • Rotary International
  • Certified Professional in Learning and Performance (CPLP) Lean
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • International Association for Talent Development
  • National Association for Talent Development (NATD)
  • Leadership Development Association (LDA)
  • WorldatWork – Talent Development Division
  • International Coach Federation (ICF)
  • Association for Talent Development (ATD)

Certifications

  • Digital Learning Specialist Certification – Learning and Performance Institute (LPI)
  • Certified Public Accountant (CPA)
  • Online Learning Facilitator Certification – standard
  • Organizational Development Professional Certification – Society for Human Resource Management (SHRM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Instructional Technology Specialist Certification - QuickBooks
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Human Resource Information Professional Certification (HRIP) – International Association for Human Resource Information Management (IHRIM)
  • Certified Training and Development Professional (CTDP) – Institute for Performance and Learning

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