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Skills

  • Communications
  • Active listening
  • Procedure equipment
  • Brief therapy sessions
  • Crisis intervention policy development
  • Trauma-informed care
  • Grief counseling support
  • Organization
  • Problem resolution
  • Crisis intervention and management

Work Experiences

  • Assisted service members dealing with grief and loss.
  • Collaborated with military command and civilian healthcare providers to streamline referral processes, reducing referral wait times by 65%.
  • Conducted pre-deployment briefings for military personnel.
  • Completed sessions in under several months.
  • Collaborated with command teams to create tailored wellness programs that decreased stress-related incidents by 74% over two years.
  • Worked with clients to help them make better life choices and get the most out of programs.
  • Assisted during critical incidents.
  • Achieved a 50% reduction in relationship-strain related counseling cases.
  • Assessed the needs of service members and families.
  • Became a key component of the base’s wellness program.

Summaries

  • Boosted participant resilience scores by 43%.
  • Collaborated with local agencies and military command.
  • Costs were consistently reduced while profits were increased.
  • Adept at integrating military family systems therapy with command-level policies for unit-wide well-being, resulting in Outstanding Service Award received by leadership for mental health advancements at Columbus base in 2024.
  • Adept at analyzing behavioral health trends, advising military leadership to implement stress reduction measures that improved overall mental health policies by 42%. Successfully developed resilient service member frameworks.
  • Achieved a 27% improvement in wellness.
  • Achieved a 64% reduction in strain-related cases.
  • Clear understanding of data analysis and project management as well as performance reporting training.
  • Adept at analyzing behavioral health trends.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Successfully led crisis intervention efforts during a critical incident, stabilizing 8 affected service members and preventing further escalation.
  • Spearheaded the integration of telehealth solutions for remote military installations, increasing counselor-client engagement by 25% through improved accessibility.
  • Provided resilience training to military personnel in high-stress roles, reducing stress-related leave by 63% through targeted interventions.
  • Mentored 9 junior counselors, sharing best practices for working with military populations and increasing overall team performance by 51%.
  • Developed and presented crisis intervention policies tailored for military environments, ensuring compliance with framework and reducing crisis escalation incidents by 24%.
  • Analyzed program data and participant feedback to evaluate the effectiveness of family resiliency programs, resulting in an optimized delivery approach that improved participant outcomes by 30%.
  • Reviewed and revised departmental procedures to streamline client intake, reducing initial appointment wait times by 46% and allowing for more immediate care.
  • Spearheaded a mental health awareness campaign in collaboration with customer success, increasing self-referral rates by 37% for counseling services.
  • Co-authored educational material focused on emotional readiness before deployment, which became a standard resource for over 10 military bases worldwide.
  • Effectively managed a caseload of 3 military clients, consistently meeting or exceeding established benchmarks for client improvement and satisfaction.

Affiliations

  • Society of Women Engineers
  • Rotary International
  • Member of the Armed Forces Wellness Program Columbus (AFWP)
  • Lions Club
  • American Red Cross Disaster Mental Health Volunteer
  • Association for Contextual Behavioral Science (ACBS)
  • American Mental Health Counselors Association (AMHCA)
  • Council on Military Families (CMF)
  • International Critical Incident Stress Foundation (ICISF)
  • American Marketing Association

Certifications

  • Certified Anger Management Specialist (CAMS)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Applied Suicide Intervention Skills Training (ASIST)
  • Advanced Bereavement Counseling (ABC) Certification
  • Certified Clinical Military Counselor (CCMC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • Salesforce
  • Certified Crisis Intervention Specialist (CCIS)

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