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Skills

  • Sketching abilities
  • Evidence collection and preservation
  • MS Office
  • Critical decision-making under pressure
  • Community outreach and liaison
  • Security camera monitoring
  • Budgets
  • Relationship development
  • Organization
  • Problem resolution

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted outreach in Chicago.
  • Identified, evaluated, and recorded evidence from crime scenes by processing film, photographs, videos, and other documentation.
  • Contributed to successful case resolutions.
  • Addressed rising street crime.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Administered and supervised the daily custody and movement of 7 detainees while ensuring compliance with all legal mandates.
  • Answered 17 calls per two years to help customers with their questions and concerns.
  • Collaborated with engineering to update departmental forms and processes, improving report accuracy by 38%.
  • Contributed to the apprehension of suspects.

Summaries

  • Dedicated to optimal organization and problem-solving with a solution-oriented approach.
  • Consistently contributed to community safety improvements.
  • Assisted with evidence collection at procedure.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 57% improvement in report accuracy.
  • Adaptable in high-stress emergency situations.
  • Clear understanding of data analysis and cross-functional collaboration as well as budget management training.
  • Adept at conflict de-escalation.
  • Costs were consistently reduced while profits were increased.
  • Consistently maintains a strong focus on safety by identifying and mitigating risks during routine patrols and emergency situations.

Accomplishments

  • Trained 5 new officers on handling and maintenance of tactical equipment, reducing equipment-related issues by 34%.
  • Facilitated the successful collection, storage, and protection of over 6 pieces of evidence following chain-of-custody best practices.
  • Achieved seamless chain-of-custody for evidence handling in 11 high-profile investigations, ensuring integrity of all court-presented materials.
  • Monitored surveillance feeds from 14 locations, discovering and reporting on 5 ongoing illegal operations.
  • Responded to over 7 emergency calls, providing critical assistance in high-stress environments with a 44% satisfaction rating from citizens.
  • Provided search and seizure support, assisting in the recovery of 16 contraband items across various enforcement actions.
  • Successfully partnered with local schools for outreach programs, fostering positive relationships and reducing juvenile-related incidents by 44%.
  • Ensured government compliance during standard facility inspections, successfully identifying and documenting 3 violations.
  • Coordinated resources and logistics for special operations, maintaining continuous deployment coverage for 12 hours.
  • Utilized procedure to monitor high-risk areas, preventing potential criminal activities and responding proactively to emergencies.

Affiliations

  • American Medical Informatics Association
  • American Correctional Association (ACA)
  • Lions Club
  • Association of Public-Safety Communications Officials (APCO)
  • Association for Supply Chain Management (APICS)
  • National Police Association (NPA)
  • Jaycees
  • Law Enforcement Action Partnership (LEAP)
  • Toastmasters
  • National Association of Social Workers

Certifications

  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • CPTED (Crime Prevention Through Environmental Design) Certification
  • Community Policing Certification by Cedar Works
  • Certified Crime Scene Investigator (CCSI)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Defensive Tactics Certification by category

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