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Skills

  • Recordkeeping skills
  • Crime prevention strategies
  • 911 dispatch communication
  • Customer service
  • Project organization
  • Interdepartmental collaboration
  • Operational improvement
  • Organization
  • Emergency drills and simulations
  • Community outreach and liaison

Work Experiences

  • Assisted officers in collecting evidence.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Completed 13% of emergency reports within 24 hours, consistently maintaining accuracy and reducing case delays.
  • Collaborated with government agencies.
  • Contributed to successful case resolutions.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Allowed allocation of resources to high-crime areas.
  • Identified, evaluated, and recorded evidence from crime scenes by processing film, photographs, videos, and other documentation.
  • Completed 15% of emergency reports within 24 hours.
  • Contributed to successful prosecution.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Active contributor to interdepartmental projects.
  • Achieved 80% lower crime rates.
  • Dedicated to optimal organization and problem-solving with a solution-oriented approach.
  • Strengths in strategic planning and client relations backed up by Miscellaneous training.
  • Conducted licensing and employment vetting.
  • Adept at conflict de-escalation.
  • Achieved a 48% reduction in property crimes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Police Service Technician is a multi-talented Police Service Technician who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Ensured government compliance during standard facility inspections, successfully identifying and documenting 3 violations.
  • Successfully partnered with local schools for outreach programs, fostering positive relationships and reducing juvenile-related incidents by 44%.
  • Managed team logistics for event security at program, ensuring optimal personnel assignments and coverage across a 9-hour operation.
  • Developed operational plans for emergency situations, improving coordination between different departments during process.
  • Led investigations into 7 burglaries, recovering 17 in stolen property and securing convictions in 41% of cases.
  • Responded to over 7 emergency calls, providing critical assistance in high-stress environments with a 44% satisfaction rating from citizens.
  • Documented and resolved method which led to system.
  • Introduced an updated incident tracking system, reducing report processing time by 43% and improving response accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in the apprehension of 16 suspects in high-priority, felony cases, ensuring adherence to legally mandated procedures.

Affiliations

  • Police Executive Research Forum (PERF)
  • American Marketing Association
  • Association for Computing Machinery
  • American Medical Informatics Association
  • National Criminal Justice Association (NCJA)
  • Association of Information Technology Professionals
  • International Public Safety Association (IPSA)
  • Lions Club
  • Society of Women Engineers
  • National Association of Police Organizations (NAPO)

Certifications

  • Community Policing Certification by Cedar Works
  • Law Enforcement Officer Certification by Arizona
  • SHRM Certified Professional (SHRM-CP)
  • Emergency Medical Responder (EMR) Certification
  • Professional Communications Interoperability Certification
  • Traffic Incident Management (TIM) Responder Certification by process
  • Apple Certified Associate (ACA)
  • Multilingual Crisis Communication Certification
  • Domestic Violence and Sexual Assault Investigator Certification
  • Environmental Crimes Investigator Certification

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