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Skills

  • Relationship development
  • Project organization
  • Inventory waste reduction strategies
  • Equipment calibration
  • Technical troubleshooting
  • Supervision
  • Medication error reduction strategies
  • Regulatory compliance
  • Process improvement
  • Initiative equipment

Work Experiences

  • Identified the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.
  • Collaborated with project management and engineering teams.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Achieved Outstanding Service Award in operational excellence.
  • Automated billing and inventory synchronization.
  • Assisted management in preparing capital purchase proposals.
  • Documented and executed detailed test plans and test cases, as well as summarized and logged audit findings for reporting purposes.
  • Achieved customer satisfaction ratings of 57%.
  • Inspected SAP and compared it to industry standards to meet regulatory requirements.
  • Conducted root cause analysis on automation system failures, implementing targeted fixes that reduced incident frequencies by 30%.

Summaries

  • Collaborative team player with expertise in enhancing pharmacy automation systems functionality, leading to streamlined medication management processes.
  • Proven experience working directly in QA and QC functions in the framework industry, with a strong understanding of general practices.
  • Automated medication tracking.
  • Automation-focused Pharmaceutics Analyst skilled at optimizing pharmacy workflows, inventory tracking, and real-time stock management across 18 locations.
  • Automated pharmacy workflows.
  • Aligned pharmacy automation systems with operational goals.
  • Quality Control Analyst with 8 years of experience in the Miscellaneous industry.
  • Analytical professional focused on aligning pharmacy automation systems with operational goals, delivering consistent improvements in efficiency and accuracy.
  • Extensive testing of incoming materials, components, and finished products is second nature to me.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Trained pharmacy staff on utilizing new Salesforce automation tools, increasing productivity and reducing manual processes by 29%.
  • Developed SOPs for the use of Workday in pharmacy automation, earning CPA for excellence in informatics processes.
  • Streamlined the automated returns process, cutting time spent on manual entry by 15% and reducing billing errors by 79%.
  • Reduced medication stockouts at Phoenix pharmacy by 19% after analyzing purchasing trends and optimizing automated reorder points.
  • Documented and resolved process which led to procedure.
  • Designed and implemented an automated prescription refill system that resulted in a 53% increase in customer satisfaction scores.
  • Collaborated with team of 17 in the development of method.
  • Created training programs for staff on maintaining automation systems, resulting in a 17% decrease in human error-related system outages.
  • Partnered with metric to troubleshoot and fix frequent medication dispensing machine errors, reducing downtime by 18%.
  • Provided vendor relationship management between the pharmacy and process, ensuring timely equipment upgrades and system maintenance.

Affiliations

  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • International Society for Automation Solutions in Healthcare
  • Technology and Information Systems in Pharmaceuticals (TISP) Association
  • Medication Therapy Management (MTM) Certified Professional
  • Institute for Safe Medication Practices (ISMP)
  • International Society for Pharmacoepidemiology (ISPE)
  • Certified Automation Professional (CAP)
  • Registered Certified Health Informatics Professional (RCHIP)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Lean Healthcare Certification
  • ITIL Foundation Certification
  • Certified Business Analysis Professional (CBAP)
  • PLC/SCADA Programming Certification
  • Six Sigma Green Belt (SSGB)
  • CompTIA Network+
  • Certification in Medication Therapy Management (MTM)
  • Certified Automation Professional (CAP)
  • Certified Regulatory Compliance Manager (CRCM)

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