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Skills

  • Powerful negotiator
  • Document scanning
  • Blueprint reading and interpretation
  • Team Leadership
  • Process implementation
  • Extremely organized
  • Product testing
  • Staff development
  • MS Office
  • Clerical support

Work Experiences

  • Adhered strictly to safety protocols.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Achieved faster and more accurate repairs.
  • Cleaned up supplies, trash, and old system components to leave the area clean during and after work.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Accurately diagnosed pipe blockages.
  • Assisted certified plumbers with installations.
  • Double-checked the data's accuracy and integrity.
  • Answered an average of 6 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Used tools and drain cleaners to unclog sinks and toilets for customers.

Summaries

  • Plumber's Assistant is a multi-talented Plumber's Assistant who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Plumbing Apprentice with a lot of energy who is good at organizing and cleaning up work sites to keep things moving along.
  • Reliable and quick learner who is familiar with job-related tools and equipment, such as process and category equipment.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Achieved a 46% reduction in leaks and maintenance calls.
  • Advanced knowledge of building codes.
  • Plumber's Assistant with 4 years of successful team leadership and vendor management experience.
  • Repair and maintenance abilities.

Accomplishments

  • Conducted water heater system flushes and preventive maintenance, increasing system performance and customer satisfaction.
  • Led team to replace outdated pipes at Raleigh, increasing water flow efficiency by 45%.
  • Worked with drainage systems, ensuring compliance with local environmental regulations, reducing incident disputes by 27%.
  • Organized and maintained tools and materials on job sites, contributing to an 18% reduction in setup times.
  • Collaborated with senior plumbers to replace corroded piping in Phoenix, significantly reducing long-term maintenance costs.
  • Assisted with the installation of energy-efficient plumbing appliances, improving environmental sustainability in 11 residential projects.
  • Participated in safety training sessions, achieving a safety compliance rate of 76% in my role as a plumber’s assistant in 2016.
  • Mediated communication between homeowners and lead plumbers, ensuring a smoother customer experience and reducing service time.
  • Provided seamless support to journeymen plumbers during inspections, improving client satisfaction and reducing project delays.
  • Educated newer team members on pipe cutting, reaming, and threading techniques, enhancing team efficiency in critical repair work.

Affiliations

  • International Association of Plumbing and Mechanical Officials (IAPMO)
  • American Backflow Prevention Association (ABPA)
  • Rotary International
  • Jaycees
  • Society of Human Resource Management
  • National Kitchen and Bath Association (NKBA)
  • American Medical Informatics Association
  • Lions Club
  • OSHA 10-Hour or 30-Hour Safety Training Completion
  • Association for Supply Chain Management (APICS)

Certifications

  • Emergency Gas Leak Response and Repair Certification
  • Certified Public Accountant
  • Certified Medical Gas Installer (MGI)
  • Water Supply Regulations Certification Phoenix
  • Backflow Prevention Device Inspector Licensing
  • Google Certified Professional Cloud Architect
  • Journeyman Plumber License - North Carolina
  • Certified Water Supply Systems Installer (CWSI)
  • Certified Pipefitter (CP)
  • Confined Space Entry Certification

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