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Skills

  • Brand management
  • Inventory and supply
  • Materials storage
  • Hospitality service expertise
  • Purchase order verification
  • Marketing
  • Guest experiences
  • Shipping and receiving
  • Lost and found procedures
  • Physical Strength

Work Experiences

  • Improved the bottom line by streamlining procedure processes, budgets, and procurement strategies.
  • Checked inbound and outbound shipments for accuracy and to avoid mistakes.
  • Internal teams and customers benefited from my expertise in inventory management and current stock levels, which improved accuracy and product availability.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Streamlined helped me improve customer service ratings.
  • Kept my team up to date on changes to the hotel's products, services, pricing, and policies.
  • Any guest issues that required additional attention were reported to the front desk manager.
  • Wrapped them in cling film, padded blankets, and tape to protect items from damage.
  • Shipped materials and assisted with boxing, packing, labeling, and document preparation.
  • Greeted guests with a friendly greeting upon arrival at the hotel.

Summaries

  • Reliable Travel and Hospitality expert with 7+ years of experience in shipping, receiving, and inventory management.
  • I aspire to be the next great tour guide for Meridian.
  • A true go-getter with excellent presentation skills.
  • To move, store, and package Travel and Hospitality materials efficiently, follow written or verbal directions.
  • Warehouse professional with exceptional organizational skills and expertise in process improvement.
  • A team player who excels at providing excellent customer service.
  • Dedicated to learning, growing, and succeeding in Travel and Hospitality.
  • Looking to work for a company as a tour guide, educating both visitors and locals.
  • When attaching and reviewing goods documentation, be meticulous.
  • Well-versed in marketing and skilled at writing entertaining scripts.

Accomplishments

  • Ensured
  • Resolved product issue through consumer testing.
  • Advised
  • Identified
  • Managed a 5-room casino hotel.
  • Integrated
  • Recommended
  • Reduced
  • Initiated and cultivated strategic business partnership with Brightline to provide guests with program, resulting in a 17% increase in occupancy rates.
  • Guided

Affiliations

  • Airlines for America (A4A) Ground Services Committee
  • Society of Human Resource Management
  • Federation of Aviation and Airport Workers
  • Transportation Workers Union (TWU) Local 7 Membership
  • Lions Club
  • Global Baggage and Luggage Handlers Coalition
  • American Society of Safety Professionals
  • National Aviation Safety Council Certification
  • Freemason
  • Association for Computing Machinery

Certifications

  • Airport Operations Diploma Vantage
  • Apple Certified Associate (ACA)
  • Ground Operations Crew Resource Management (CRM) Meridian
  • Cargo and Freight Management Certification
  • Federal Aviation Administration (FAA) Part 139 Certification
  • Airside Safety Training Brightline
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certificate in hospitality and tourism
  • IATA Operational Safety Audit (IOSA) Certification
  • Certified hotel administrator

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