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Skills

  • Organization
  • Workflow Optimization
  • Team management
  • Equipment maintenance
  • Supervision
  • Diagnostic Reporting Optimization
  • Error Rate Reduction in Diagnostic Processes
  • Electronic health records (EHR) integration
  • Case management
  • Diagnostic accuracy improvement

Work Experiences

  • Used framework and process radiologic equipment to create diagnostic images and films for 11 program all over the company.
  • Achieved a 42% reduction in rescheduled appointments.
  • Achieved a 57% client satisfaction rating.
  • Created diagnostic training manuals based on best practices.
  • Reviewed physician orders to determine medical imaging requirements and used radiologic equipment to capture, develop, and produce diagnostic images.
  • Collaborated with cross-functional teams.
  • Looked for industry trends on social media and through online sources.
  • Coordinated with technical support to ensure timely maintenance and updates for diagnostic software, increasing system efficiency by 22%.
  • Transported ServiceNow to one year customer locations.
  • Collaborated with Portland-based healthcare providers to set up advanced diagnostic labs, which resulted in Innovation Award for outstanding service quality.

Summaries

  • Achieved compliance rates of 27%.
  • Assisted radiologists in monitoring treatment plans.
  • Diagnostic Specialist is a multi-talented Diagnostic Specialist who is consistently rewarded for planning and operational improvements.
  • Interpreting physicians' orders, determining appropriate imaging, and maintaining comprehensive patient records are all skills she possesses.
  • Accurate diagnostic images are produced while patients are comforted and clinical directives are given to staff.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Adept at leading process improvements that enhance diagnostic consistency and improve patient trust in test results by 20%.
  • Patient rapport is quickly established, and anxiety is reduced while cooperation is increased.
  • Accomplished in managing complex diagnostic projects in high-volume settings, handling 3 cases daily with 30% accuracy improvement.
  • Within Miscellaneous, senior Diagnostic Specialist and outstanding performer in vendor management and cross-functional collaboration.

Accomplishments

  • Advised hospital leadership on emerging diagnostic technologies, leading to a 21% reduction in diagnostic error rates through the acquisition of Salesforce.
  • Introduced preventive maintenance schedules for diagnostic machines, extending equipment life by 4 years and enhancing overall patient care quality.
  • Designed a troubleshooting guide for diagnostic machines, resulting in a 85% reduction in downtime and quicker resolution of equipment failures.
  • Worked closely with a team of 6 radiologists and technologists to optimize imaging protocols, reducing scan times for critical tests by 18 minutes.
  • Managed a fleet of 8 diagnostic machines across multiple hospital locations, ensuring 43% uptime and operational consistency.
  • Established key performance indicators (KPIs) for diagnostic equipment, leading to a 57% increase in operational efficiency and minimized service disruptions.
  • Ensured all diagnostic equipment adhered to compliance standards, achieving Six Sigma and reducing risk of legal penalties related to equipment usage.
  • Collaborated with IT and vendor support to upgrade hospital’s diagnostic imaging database, reducing data retrieval times by 49%.
  • Authored and presented detailed diagnostic reports within 17 hours, improving clinical decision-making and reducing treatment delays by 29% hours.
  • Documented and resolved metric which led to initiative.

Affiliations

  • American College of Radiology (ACR)
  • Rotary International
  • International Council of Nurses
  • Society for Imaging Informatics in Medicine (SIIM)
  • Advanced Imaging Education and Research Institute (AIERI)
  • Society of Diagnostic Medical Sonography (SDMS)
  • International Association of Administrative Professionals
  • American Marketing Association
  • National Registry of Emergency Medical Technicians (NREMT) for Diagnostic Specialists
  • Association for Supply Chain Management (APICS)

Certifications

  • Registered Technologist (RT) - program
  • Clinical Imaging Leadership Initiative - Cedar Works
  • Basic Life Support (BLS) Certification – American Heart Association
  • Computed Tomography (CT) Certification - system
  • Healthcare Technology Management Certification (HTM) - standard
  • Certified Nuclear Medicine Technologist (CNMT) – Nuclear Medicine Technology Certification Board
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Magnetic Resonance Imaging (MRI) Certification - procedure
  • Salesforce

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