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Skills

  • Process improvement background
  • Stakeholder management
  • Behavioral training techniques
  • Regulatory compliance
  • Team building
  • Workshop coordination
  • Program equipment
  • Curriculum development
  • Classroom expertise
  • Mentoring and coaching

Work Experiences

  • Wrote contracts for company employees, ensuring that executives, employees, and personal goals were all in agreement.
  • Boosted promotion rates by 48%.
  • Aligned training with learner needs.
  • Created and implemented a strategic training roadmap that aligned with the company’s growth objectives, leading to 74% performance improvement in key areas.
  • Collaborated with external training providers.
  • Achieved a 42% improvement in communication.
  • Served as a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that initiative was achieved.
  • Ensured that all students and instructors' leaves, attendance, scores, and overall performance were properly tracked in newly created databases.
  • Kept track of initiative company and employee activities on a daily basis, identifying areas for improvement and putting plans in place to address them.
  • Achieved recognition in 2016.

Summaries

  • Achieved 25% increases in employee retention.
  • Training Specialist with extensive experience planning and implementing onsite and remote training programs.
  • Accomplished in managing cross-functional teams.
  • An outgoing personality with a hands-on, creative approach.
  • Proven leader capable of making difficult decisions and guiding businesses to long-term success.
  • Achieved 85% increases in employee satisfaction.
  • Achieved productivity milestones 4 weeks ahead of schedule.
  • Motivational Training Specialist eager to create effective training plans that meet the changing needs of the company and its employees.
  • Known for project management and a goal-oriented mindset.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Produced and published digital training resource libraries, increasing instructor access to materials and decreasing prep time by 46%.
  • Created and implemented a comprehensive instructor certification program that led to a Innovation Award recognition in 2016, increasing the credibility of the training department.
  • Established mentorship programs aimed at developing career progression for metric, resulting in 52% more employees promoted within three years.
  • Standardized training content across Portland, increasing the uniformity and effectiveness of training results company-wide by 56%.
  • Facilitated crisis management workshops, equipping 7 executives with decisive problem-solving techniques that mitigated operational risks by 29%.
  • Spearheaded the revamp of onboarding materials, driving a 27% increase in new hire satisfaction and retention over 17 months.
  • Resolved product issue through consumer testing.
  • Championed the integration of modern e-learning technologies into traditional curriculums, boosting trainee flexibility and course participation by 23%.
  • Conducted a needs analysis for technical skill development, resulting in the creation of an accelerated learning program that improved data analysis test scores by 83%.
  • Streamlined the evaluation process post-training, introducing a survey system that increased feedback response rates by 64% within method.

Affiliations

  • Certified ScrumMaster (CSM)
  • National Association of Social Workers
  • Society of Human Resource Management
  • International Association for Training and Development (IATD)
  • Association for Supervision and Curriculum Development (ASCD)
  • National Training and Simulation Association (NTSA)
  • International Council of Nurses
  • International Association for Blended Learning (IABL)
  • International Association of Facilitators (IAF)
  • Rotary International

Certifications

  • ServSafe
  • ASTD Master Trainer Certification
  • Certified Instructional Designer (CID) - Cedar Works
  • Salesforce
  • Training Manager Professional Certification (TMCP) – Northwind
  • Certified Continuous Improvement Professional (CCIP) – Lakeside Partners
  • Apple Certified Associate (ACA)
  • Blended Learning Design Certificate – Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)

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