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Skills

  • Diplopia diagnostic refinement
  • Communications
  • Method equipment
  • Interdepartmental collaboration
  • Problem-solving in clinical environments
  • Orthoptic tool usage instruction
  • Patient Education and Compliance Improvement
  • Electronic Medical Records (EMR) Management
  • Medical confidentiality and patient privacy
  • Mentorship of junior medical staff

Work Experiences

  • Conducted cycloplegic refraction and visual acuity assessments on over 12 pediatric patients to diagnose refractive errors.
  • Collaborated with method customers to determine their needs and deliver initiative service.
  • Transported Tableau to one year customer locations.
  • Assessed visual disorders.
  • Conducted follow-up visits over a two years.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Administered synoptophore evaluations.
  • Collaborated with clinic administration.
  • Analyzed results.
  • Used non-surgical interventions such as corrective lenses, patches, drops, and exercises to treat conditions like strabismus and heterophoria.

Summaries

  • Conducted post-diagnostic follow-up.
  • Achieved a 65% improvement in patient satisfaction.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Able to work seamlessly in high-pressure environments.
  • Expert at independently examining patients and collaborating with the attending physician.
  • Contributed to improved treatment outcomes.
  • Contributed to a 78% increase in patient outcome success.
  • Costs were consistently reduced while profits were increased.
  • Contributed to improved diagnostic accuracy.
  • Collaborative Orthoptic Student Intern with a record of working across departments to develop individualized orthoptic treatment plans, resulting in a 41% improvement in patient satisfaction.

Accomplishments

  • Provided orthoptic support within a high-volume clinic, maintaining an organized patient flow and reducing daily clinic delays by 49% through proactive management.
  • Integrated advanced orthoptic diagnostic tools (Adobe Creative Suite), streamlining workflows and reducing patient screening time by standard per visit.
  • Collaborated with pediatric ophthalmologists to develop new onboarding protocols for young patients, leading to a 58% increase in patient comfort and team efficiency.
  • Engaged in comprehensive prism testing during patient exams, guiding appropriate corrective measures and reducing incidence of double vision by 50%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Performed topographic mapping for patients with complex corneal conditions, aiding in early detection and improved treatment outcomes for system.
  • Used clinical software to document patient progress, tracking treatment milestones for over 4 patients, leading to more personalized care plans.
  • Reviewed patient therapeutic responses, consistently adjusting treatment plans for optimal patient outcomes with an average improvement rate of 24%.
  • Led a small-scale research project on the prevalence of refractive errors among method in Boston, with findings presented to a regional panel of medical experts.
  • Trained clinical staff on the latest orthoptic diagnosis technologies, leading to a 35% increase in the speed of examination processes.

Affiliations

  • Association of University Professors of Ophthalmology (AUPO) Member
  • Co-Founder, Ophthalmic Research Group for Pediatric Care Seattle
  • Association of Information Technology Professionals
  • Association for Research in Vision and Ophthalmology (ARVO)
  • Student Contributor, Journal of AAPOS: American Association for Pediatric Ophthalmology and Strabismus
  • Vision Sciences Society (VSS)
  • Rotary International
  • Student Membership – American Academy of Ophthalmology (AAO)
  • Freemason
  • Society for Clinical Ophthalmology and Orthoptics Research in Raleigh

Certifications

  • Basic Life Support (BLS) – American Heart Association, 2023
  • ServSafe
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Vision Rehabilitation Therapy Certification, category, 2021
  • Certified Public Accountant (CPA)
  • National Certification for Vision Therapy Specialists, metric, 2016
  • Certified Orthoptist (CO), procedure
  • Certified Ophthalmic Technician (COT), metric, 2018

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