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Skills

  • Budgets
  • Event Coordination for Large-Scale Events
  • Collaborative Partnership Building
  • Outreach to underserved populations
  • Community outreach and engagement
  • Effective Communication with Stakeholders
  • Knowledge of Recreation Equipment Maintenance
  • Facilities management
  • Adaptive and Inclusive Program Development
  • Contract Negotiation with Vendors

Work Experiences

  • Used spearheaded to resolve conflicts between campers.
  • Used resident feedback to aid in quality improvement efforts, resulting in a 15% increase in resident satisfaction.
  • Contributed over 11 years.
  • Designed and decorated monthly calendars and newsletters with Salesforce.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Used Microsoft Excel and Workday to keep track of progress notes and program attendance.
  • Achieved 4 years of incident-free programming at Phoenix.
  • Attracted 12 new residents.
  • Promoted interest in recreational activities such as community outings, gardening, and arts and crafts through consistent posts on social media platforms.
  • Managed public relations by assisting residents with problems or complaints, as well as completing administrative tasks such as launched and optimized.

Summaries

  • Assistant Recreation Director with experience promoting program success in program environments.
  • Assistant Recreation Director skilled in budget oversight.
  • Assistant Recreation Director committed to community wellness.
  • Assistant Recreation Director is a multi-talented Assistant Recreation Director who is consistently rewarded for planning and operational improvements.
  • Dedicated to learning, growing, and succeeding in Fitness and Recreation.
  • Assistant Recreation Director committed to safety.
  • Ready to apply 3 years of experience to a new and difficult role.
  • Experienced recreational leader with a strong focus on creating a robust and successful schedule.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved enrollment increase over 8 years.

Accomplishments

  • Resolved product issue through consumer testing.
  • Designed and executed summer camp activities, attracting 16 participants and contributing to record-high attendance in 2019.
  • Achieved a 60% improvement in customer satisfaction scores by streamlining program registration and enhancing communication efforts.
  • Piloted a new outdoor fitness program which increased participation in outdoor spaces by 66%, opening new recreational opportunities.
  • Partnered with local health professionals to develop a range of wellness programs attended by 4 community members.
  • Supervised the successful execution of 13 community events annually, contributing to a 81% improvement in community engagement.
  • Boosted community sports league participation by 31% by modernizing the registration process and launching a targeted local marketing campaign.
  • Developed partnerships with 11 regional organizations to facilitate joint programming and event hosting, expanding reach by 52%.
  • Reduced the facility’s utility expenses by 33% by implementing energy-efficient practices and securing investments in modern equipment.
  • Secured $2 in grants by drafting compelling proposals for community outreach and enrichment programs.

Affiliations

  • National Association of Social Workers
  • Society for Human Resource Management - Safety and Risk Evaluation Affiliate
  • North American Association for Environmental Education (NAAEE)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Special Olympics Volunteer Coordinator
  • United States Tennis Association (USTA) Recreational Professional Member
  • Licensed Recreation Professionals Organization (LRPO)
  • Council for the Advancement of Standards in Higher Education (CAS) - Recreation & Wellness Affiliates
  • Jaycees

Certifications

  • Certified Meeting Professional (CMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Fitness Facility Management Certificate
  • Certified Venue Professional (CVP)
  • SkillPath Time Management & Prioritization Certificate
  • Certification in Emergency Action Planning (EAP)
  • Apple Certified Associate (ACA)
  • First Aid/CPR/AED Certification by framework

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