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Skills

  • Credit and collections
  • Training
  • Sorting personal clothing
  • Business correspondence
  • Laundry folding and storage
  • Standard equipment
  • Menu developing
  • Independent worker
  • Hanging items
  • AS/400

Work Experiences

  • Was in charge of screening personal and business calls and directing them to the appropriate person.
  • Kept track of the entire family's schedule and planned events.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Designed and managed office systems to handle paperwork efficiently.
  • Oversaw residential property operations and helped clients prepare their homes.
  • Managed rental properties and prepared homes for client arrivals.
  • Planned meetings and attended them, as well as compiling all related documents and reports.
  • Gathered soiled linens and clothing and treated stains with pre-treaters.
  • Kept track of weekly supply and inventory requirements and placed regular orders totaling $17.
  • Collaborated with a team of 6 manicurists for efficient, high-quality service and 7% customer satisfaction.

Summaries

  • Within Customer Service, senior Laundry Attendant and outstanding performer in cross-functional collaboration and stakeholder engagement.
  • Dedicated to learning, growing, and succeeding in Customer Service.
  • Dedicated and hardworking individual with a track record of dependability.
  • Strong team leader with a reputation for encouraging collaboration in order to complete large projects on time.
  • Excellent work ethic and multitasking abilities.
  • Business-savvy and capable of making quick decisions.
  • Motivated Laundry Attendant with a positive attitude and strong work ethic.
  • Expert in the safest and most effective use of chemicals and cleaning products.
  • High-energy, resourceful and persistent Laundry Attendant seeking position with agency serving high-end clientèle.
  • Highly competent in the operation and maintenance of laundry equipment.

Accomplishments

  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Trained
  • Advised
  • Budgeting: : process framework
  • Training:: Promoted to Team Lead after only three months in position to support and train new staff.
  • Personal Training: Brought greater levels of health to 20+ clients weekly through one-on-one customized personal training.
  • Implemented
  • Organized
  • Monitored

Affiliations

  • International Council of Nurses
  • Toastmasters
  • Housekeeping, Laundry and Facility Services Leaders (HLFSL)
  • National Association of Business Management for Hospitality
  • High-Performance Laundering Workshops – Seattle
  • Freemason
  • Healthcare Laundry Accreditation Council (HLAC)
  • American Marketing Association
  • Surfrider Foundation Coastal Cleanup Volunteer Program
  • American Society of Safety Professionals

Certifications

  • Eco-Friendly Laundry Alternatives Certification - standard
  • Green Seal Certification for Environmentally Friendly Products in Laundry - category
  • SHRM Certified Professional (SHRM-CP)
  • Certified Laundry Professional (CLP) - category
  • Certificate in Laundry Management - method
  • Salesforce
  • Certified Environmental Services Technician (CEST) - system
  • Textile Industry Sustainability Certification - system
  • Certified Commercial Laundry Technician (CCLT) - category
  • Environmental Protection Agency (EPA) Water Management Certification for Laundry Systems

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