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Skills

  • At-risk student support
  • Interdisciplinary communication
  • Employee training
  • Operational improvement
  • Public speaking
  • Progress monitoring
  • Data organization
  • MS Office
  • Process improvement
  • Project organization

Work Experiences

  • Contributed to a decrease in underutilized support services by 75%.
  • Achieved a 4% increase in milestone achievements.
  • Conducted structured case-study discussions.
  • Ensured that all students and instructors' leaves, attendance, scores, and overall performance were properly tracked in newly created databases.
  • Allowed students to visualize progress.
  • Used Asana to create training for metric employees, resulting in a 12% increase in company retention and productivity.
  • Achieved a 21% improvement in overall confidence.
  • Achieved system in 2021.
  • Conducted post-coaching evaluations that led to the optimization of resources, contributing to a decrease in underutilized support services by 17% at Summit Group.
  • Served as a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that procedure was achieved.

Summaries

  • Achieved a 40% reduction in academic probation cases.
  • Looking to apply 11 years of experience in Miscellaneous to a dynamic role with Brightline.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Costs were consistently reduced while profits were increased.
  • Achievement Coach offering strong proficiency in facilitating high-impact group coaching sessions based on individual assessments, boosting participation rates significantly.
  • Achieved consistent year-over-year improvements in student success metrics by incorporating data analysis and progress monitoring tools in tailored coaching plans.
  • An outgoing personality with a hands-on, creative approach.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved results within two years through strategic intervention.
  • Achievement Coach leveraging behavior modeling.

Accomplishments

  • Utilized a strengths-based approach to student coaching, helping 18 students achieve their targeted academic outcomes within 6 months.
  • Utilized interdisciplinary communication to facilitate faculty and coach collaborations, improving student outcomes by 44% for students in high-risk categories.
  • Developed and delivered a peer coaching program that improved student self-advocacy, leading to a 23% increase in retention rates.
  • Provided ongoing support to students during mid-term and final exam periods, resulting in 83% improvement in required courses.
  • Led multi-disciplinary teams to develop tailored success roadmaps for students at risk of academic failure, lowering failure rates by 81%.
  • Collaborated with team of 8 in the development of framework.
  • Resolved product issue through consumer testing.
  • Developed team-wide strategies for coaching at-risk students, increasing overall pass rates by 61% in historically difficult courses.
  • Contributed to the revision of academic support policies, leading to a 25% decrease in student appeals for academic dismissal.
  • Documented and resolved category which led to process.

Affiliations

  • Society of Human Resource Management
  • National Alliance of Black School Educators (NABSE)
  • Certified Educational Planner (CEP)
  • National Academic Advising Association (NACADA)
  • Rotary International
  • National Association of Social Workers
  • Jaycees
  • Association for Talent Development (ATD)
  • Association for Supply Chain Management (APICS)
  • American Counseling Association (ACA)

Certifications

  • Emotional Intelligence in Coaching Certification by the Institute for Social + Emotional Intelligence
  • Learning Disabilities Association of America (LDA) Certified Learning Disability Specialist (CLDS)
  • CompTIA Security+
  • CliftonStrengths® Coach Certification by Gallup
  • Certification in Academic Advising by NACADA (National Academic Advising Association)
  • ServSafe
  • Teaching Students with Anxiety and Stress Disorders Certification by procedure
  • International Coaching Federation (ICF) - Associate Certified Coach (ACC)
  • Trauma-Informed Coaching Certification by metric
  • Certified in Appreciative Advising by Florida Atlantic University

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