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Skills

  • Business writing
  • Multi-line Telephone Systems
  • Budgets
  • Administrative support
  • Contract agreement preparation
  • Types 2 wpm
  • Bookkeeping
  • Schedule management
  • Business continuity planning
  • Classroom supplies ordering

Work Experiences

  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Organized, opened, and routed incoming mail and deliveries to assist Corporate Secretarys and Corporate Secretarys in responding quickly to business and customer needs.
  • Helped senior administrative professionals with their day-to-day tasks.
  • Coordinated the schedules of 15 call center representatives, making adjustments as needed to ensure that service levels were met.
  • Was in charge of the executive calendar and the weekly project team meetings.
  • Inbound phone calls, mail, and faxes were managed and directed appropriately by me.
  • Converted physical files to digital records by scanning them.
  • Correspondence, forms, reports, calendars, and other documents were among the things I prepared.
  • Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Salesforce and SAP experts.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Corporate Secretary with 12 years of successful cross-functional collaboration and data analysis experience.
  • With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks.
  • 5 years of experience in general office procedures, client relations and cross-functional collaboration.
  • Motivated Office Automation Clerk looking for a new job where her team leadership and data analysis skills can be put to good use.
  • Offering 3 years of experience in customer relations management.

Accomplishments

  • Mitigated risk and exposure by implementing periodic governance audits, identifying 4 high-risk compliance areas before regulatory reviews.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • Enhanced corporate governance strategies through continuous improvement initiatives, resulting in 34% higher Board engagement.
  • Managed framework area.
  • Led the drafting, revision, and finalization of all Annual Report disclosures, reducing submission errors by 72%.
  • Earned “Innovation Award” in 2024.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Procedure Trained medical billing staff of 5 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Executed a security upgrade for confidential Board files, reducing unauthorized access incidents by 48%.
  • Scheduling: Organized technician schedule for customer jobs.

Affiliations

  • Lions Club
  • Society of Human Resource Management
  • Society of Women Engineers
  • Chartered Governance Institute of process
  • Women Corporate Directors Foundation
  • Federation of American Societies for Experimental Biology (FASEB) - Governance Section
  • Ethics & Compliance Initiative (ECI)
  • Association of Governing Boards of Universities and Colleges
  • Global Reporting Initiative (GRI)
  • Project Management Institute

Certifications

  • Board Leadership Fellow (National Association of Corporate Directors, NACD)
  • Governance Risk and Compliance Professional Certification (GRCP)
  • Continuing Professional Education (CPE) in Company Law
  • CompTIA A+ Technician
  • International Association of Administrative Professionals: PMP
  • Certified Public Accountant (CPA)
  • Certificate in ESG Investing
  • Certified Corporate Trust Specialist (CCTS)
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)

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