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Skills

  • Cost reduction strategies for supplies
  • Advanced MS Office Suite knowledge
  • Event planning and execution
  • Customer service excellence
  • Team management
  • Scheduling and calendar management
  • HubSpot aptitude
  • Project organization
  • Salesforce proficient
  • Customer service

Work Experiences

  • Wrote program manuals to document office procedures and processes for use by all administrative staff.
  • Wrote professional memos, letters, and initiative copy for General Services Specialists, adhering to distribution deadlines.
  • Circled daily reports for leadership.
  • Was in charge of the standard database, which provided easy access to and navigation of important organizational documents.
  • Planned meetings for General Services Specialists and coordinated the distribution of materials to all attendees.
  • Created category reports using program and system data, which I then distributed to General Services Specialists.
  • Proofed standard and category documents to ensure that all correspondence was error-free.
  • Achieved results with a high level of accuracy and attention to detail in an ambiguous environment.
  • Achieved cost savings of $9 annually.
  • Kept track of office supply usage and stock levels, ordering replacements as needed.

Summaries

  • General Services Specialist who is extremely well-organized and has 6 years of experience in category office support.
  • Known for her strong work ethic and ability to work well with others.
  • With a strong understanding of computer fundamentals, well-versed in the use of Asana.
  • Proactive professional with cross-functional collaboration and vendor management expertise.
  • Project management in procedure settings and workflow optimization in vendor management settings.
  • General Services Specialist is thought to be an enterprising General Services Specialist with the ability to lead talented teams.
  • SAP and Salesforce experts with exceptional interpersonal skills.
  • Budget management Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • General Services Specialist with workflow optimization and client relations abilities.
  • Scheduling, record-keeping, and correspondence are all skills that I possess.

Accomplishments

  • Optimized vendor contracts and service agreements for facility maintenance, driving annual savings of 76%.
  • Implemented a new employee safety protocol training session, resulting in a 23% improvement in safety compliance.
  • Utilized HubSpot to track facility maintenance schedules, resulting in a 25% decrease in equipment downtime.
  • Managed the relocation of finance offices, ensuring minimal disruption and 9% adherence to the project timeline.
  • Oversee the purchase and maintenance of essential office supplies, optimizing departmental budget allocations by 62%.
  • Successfully managed and executed office renovations, maintaining zero operational downtime during the 11-month project.
  • Enhanced cross-functional collaboration by reducing reliance on paper-based workflows, increasing overall productivity by 62%.
  • Managed the vendor selection process for office supplies, leading to a cost savings of 26% annually.
  • Led office space utilization projects, achieving a 50% reduction in leasing costs by optimizing the workspace layout.
  • Developed a company-wide equipment use policy, reducing repair and replacement costs by 42%.

Affiliations

  • Completed a Certified Administrative Professional (CAP) designation in 2020, specializing in digital document management.
  • Received advanced certifications in logistics and supply chain optimization through the Council of Supply Chain Management Professionals (CSCMP).
  • Member of the American Public Works Association (APWA), keeping up-to-date on effective maintenance strategies for multi-functional facilities.
  • Contributed to the annual conference for the Society of Corporate Secretaries & Governance Professionals, focusing on best practices in compliance.
  • Volunteer for the International Association of Administrative Professionals (IAAP), contributing to networking events that support workflow modernization.
  • Completed an OSHA-certified safety regulations course in 2020 to ensure full compliance in a multi-facility operational setup.
  • Completed a specialized course in Energy Management Systems (EMS) through the Association of Energy Engineers (AEE).
  • Active participant in Facility Engineering Associates (FEA) webinars on safety regulations compliance and optimizing facility operations.
  • Member of the Project Management Institute (PMI), completing coursework to enhance project execution skills for large facility events.
  • Participated in the Institute of Real Estate Management (IREM) workshops, gaining insights on sustainable lease negotiations.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Customer Service Manager (CCSM)
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP) Certification
  • Certified Professional in Fraud and Compliance (CPFC)
  • ServSafe
  • Certified Professional in Supply Management (CPSM)
  • Occupational Safety and Health Administration (OSHA) 30-Hour Certification
  • Facility Management Professional (FMP) Certification
  • Certified Facility Manager (CFM)

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