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Skills

  • Sales pipeline development
  • Client needs determination
  • Lead generation and qualification
  • Customer satisfaction improvement
  • CRM Systems
  • Customer retention strategies
  • New business acquisition
  • Territory expansion
  • Client deal closure
  • Time management and prioritization

Work Experiences

  • Made cold calls to local business owners who were looking for new advertising products and services.
  • Collaborated with cross-functional teams.
  • Closed high-value accounts through targeted lead follow-ups and delivered over $12 in new business during 2016.
  • Planned and led 11 training sessions to support the professional development of the sales team and the reinforcement of sales goals.
  • Boosted close rates by 43%.
  • Achieved the highest customer satisfaction score.
  • Built strong relationships with advertisers and followed established procedures when negotiating pricing.
  • Planned and coordinated 9 training sessions to improve employee skills and increase 18% employee retention.
  • Closed $18 of new business.
  • Presented clients with standard advertising campaigns for approval or modification.

Summaries

  • Achieved a significant uptick in customer loyalty.
  • Outgoing Advertising Sales Representative with 2 years of account development and territory expansion experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With 8 years of experience in lead generation, new business development, and account development, I'm a skilled advertising sales representative.
  • Outstanding track record of goal attainment and performance.
  • Individual sales quotas and weekly goals were met with ease.
  • When it comes to expanding territory, highly skilled at using market intelligence to influence sales strategy and meet sales targets.
  • Ability to process and track sales orders using CRM.
  • Achieved a 81% improvement in sales conversion rates.
  • Achieved a 79% retention rate across 15 key accounts.

Accomplishments

  • Collaborated with team of 11 in the development of procedure.
  • Analyzed customer feedback to drive product improvements and increase customer satisfaction by 58%.
  • Led a team of 14 sales representatives to exceed quarterly revenue goals by consistently overachieving individual and team KPIs.
  • Optimized the client referral program, resulting in a 27% increase in new leads and contributing to a $44,000% YoY revenue growth.
  • Benchmarked the company’s gross profit margins against industry standards, optimizing pricing strategies and leading to $228,000 in additional annual profits.
  • Collaborated cross-functionally with marketing to drive a 23% increase in average order value through targeted promotional campaigns.
  • Reduced sales cycle duration by 62% through data-driven process improvements and CRM enhancements.
  • Created tailored customer engagement plans which resulted in growing the customer’s average lifetime value by 81%, maximizing long-term profitability.
  • Exceeded annual sales targets by 67% through consultative selling strategies and effective customer relationship management.
  • Resolved product issue through consumer testing.

Affiliations

  • Toastmasters
  • Freemason
  • Sales B2B Growth Forum
  • Certified Professional Salesperson (CPSP)
  • Young Presidents' Organization (YPO) - B2B Sales Division
  • Society of Women Engineers
  • Founders of Sales Excellence (FOSE)
  • Sandler Sales Institute Alumni
  • Project Management Institute
  • Institute of Sales Management (ISM)

Certifications

  • Client Account Escalation Management Certification Northwind
  • Certified Customer Success Manager (CCSM)
  • CompTIA A+ Technician
  • Google Analytics for Business: Sales Insights Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • B2B Sales Certification Brightline
  • Digital Customer Experience Management Certification Brightline
  • Negotiation & Persuasion Skills Certification (with a focus on sales)
  • Certified Sales Enablement Manager (CSEMP)
  • First Aid/CPR Certified

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