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Skills

  • Process improvement
  • Time management
  • Driver team supervision
  • Budgets
  • Auditing transportation costs
  • Efficient communication with drivers and customers
  • Regulatory compliance
  • Business operations
  • Fleet Management
  • Driver retention programs

Work Experiences

  • Managed online booking inquiries and assisted guests and travel partners with questions throughout the booking cycle.
  • Transported Asana to several months customer locations.
  • Analyzed daily loading and unloading operations to minimize delays, reducing overall detention charges by $18 annually.
  • Achieved a 81% increase in overall order accuracy.
  • Had an excellent attendance record and was always on time for work.
  • Administered fleet acquisition and leasing strategies, securing favorable terms that cut vehicle overhead by $13 per annum.
  • Used Tableau to enter all of the necessary information into the hotel's database system.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with senior leadership.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Collaborated with customers, drivers, and vendors.
  • Accurate in tracking and managing key transportation metrics, leading to a 23% reduction in delivery discrepancies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Project management expertise and 8 years of experience are ready to be put to use.
  • Achieved a 67% reduction in operational costs.
  • Ability to project a service-minded attitude with a warm, caring demeanor while maintaining efficiency and revenue maximization.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved long-term cost savings of $8.
  • Achieved a 79% reduction in incident reports.

Accomplishments

  • Provided continuous training on DOT-compliant vehicle inspection protocols, leading to a 70% decrease in non-compliance issues.
  • Executed data-driven analysis for shipping schedules, increasing efficiency by 27% and reducing delays during Q13.
  • Achieved 38% reduction in fuel costs through the introduction of more fuel-efficient routing technologies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained team of 13 drivers on new safety protocols, decreasing incidents by 42% over one year.
  • Collaborated with department heads to implement a fleet upgrade initiative, leading to a 16% reduction in vehicle downtime.
  • Managed logistics for 7 locations across method, achieving 59% improvement in overall supply chain continuity.
  • Coordinated with transportation teams to successfully manage 17 shipments weekly, maintaining a 81% on-time record.
  • Successfully implemented new freight management software, which improved shipment tracking transparency by 61% across the organization.
  • Reduced driver turnover by 31% by establishing mentorship and training programs focused on safety and efficiency.

Affiliations

  • Jaycees
  • Automotive Fleet and Leasing Association (AFLA)
  • US Road Transport Association (USRTA)
  • Transportation Intermediaries Association (TIA)
  • Certified Automotive Fleet Manager (CAFM) by NAFA Fleet Management Association
  • Supply Chain Transportation and Logistics Center - University of Washington
  • Toastmasters
  • American Trucking Associations (ATA)
  • Institute of Transportation Engineers (ITE)
  • ProMiles Transportation Software Membership

Certifications

  • Freight Dispatcher Training Certification - Harbor & Co.
  • Professional in Logistics and Transportation (PLT) Certification
  • CompTIA Security+
  • Transportation Safety Certification - North Carolina
  • DOT Compliance Certification - 2017
  • Salesforce
  • Certified Logistics Associate (CLA) – Manufacturing Skill Standards Council (MSSC)
  • Dangerous Goods Transportation Certification - Ironclad Systems
  • Certified International Logistics Manager (CILM)
  • Certified Supply Chain Professional (CSCP) – Cedar Works

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