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Skills

  • MS Office
  • Patient scheduling
  • Business operations
  • Bookkeeping
  • Conflict resolution
  • Recording patient demographics
  • School records monitoring
  • Contract agreement preparation
  • Flexible
  • Office administration

Work Experiences

  • Tweaked procedures as needed to improve the department's efficiency.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Was in charge of all inbound and outbound correspondence, including faxes, phone calls, and emails.
  • Was in charge of the executive calendar and the weekly project team meetings.
  • Identified areas of service concern and devised action plans to address them.
  • Kept track of current employees and informed them of internal opportunities.
  • Created agendas, records, and reports organizational systems.
  • Responded to customer service inquiries in a thorough and timely manner.
  • Created high-quality internal and external office collateral, communications, and forms such as letters and memos.
  • Planned client service schedules for up to 8 employees on a weekly basis.

Summaries

  • Purchasing Agent is a dependable and enthusiastic Purchasing Agent with 4 years of front desk management experience.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • Astute Administrative Assistant focused on streamlining processes in order to improve retrieval and storage procedures, reduce physical storage requirements, and ensure data security.
  • Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as stakeholder engagement and project management.
  • Talented Sourcing Specialist with Miscellaneous experience of 3 years.
  • In search of a new professional challenge in a fast-paced setting.
  • Purchasing Agent is a skilled Purchasing Agent who can train new administrative professionals, support program needs, and manage projects with little supervision.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Cross-functional collaboration and data analysis skills, as well as problem-solving knowledge.
  • Familiar with Miscellaneous business practices and operations.

Accomplishments

  • Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Led the sourcing strategy for 9 global suppliers, resulting in total cost savings of $14 within several months.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Established key performance indicators for vendor assessments, increasing average supplier scorecard ratings by 57%.
  • Managed an annual procurement budget of $4, achieving 68% adherence to budget targets over 6 months.
  • Created and standardized a purchasing policy that reduced unauthorized purchases by 72%, increasing departmental compliance.
  • Trained 7 temporary accounting administrative staff during tax season.
  • Implemented quality control measures in collaboration with suppliers, reducing defective goods received by 46%.
  • Integrated ethical sourcing guidelines into the procurement process, resulting in certification compliance with ITIL for 5 suppliers.
  • Inventory Management: Managed inventory and office budgeting for supplies for busy office of 4.

Affiliations

  • Rotary International
  • National Contract Management Association (NCMA) - Engaged in contract management best practices and procurement compliance education.
  • Association for Supply Chain Management (ASCM) - Completed cost accounting and budget analysis certification for procurement.
  • Lean Institute - Enrolled in training programs focusing on just-in-time supply chain strategies for cost reduction.
  • Society for Maintenance & Reliability Professionals (SMRP) - Affiliate membership to increase understanding of vendor relationships and asset management.
  • Association for Operations Management (ASCM) - Completed specialized training in inventory management and just-in-time (JIT) purchasing methods.
  • RFQ & RFP Practitioners Network - Active member participating in discussions on improving bid management and securing more competitive pricing.
  • Freemason
  • Economic Development Procurement Professionals (EDPP) - Engaged in public procurement best practices and economic procurement policies.
  • International Warehouse Logistics Association (IWLA) - Engaged in inventory optimization conversations benefiting purchasing activities.

Certifications

  • Certified Supply Chain Manager (CSCM) – process
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Supply Chain Professional (CSCP) – APICS
  • CompTIA Security+
  • System, Microsoft Office Specialist: Certificate
  • Procure to Pay (P2P) Specialist Certificate – method
  • Certified Federal Contracts Manager (CFCM) - National Contract Management Association (NCMA)
  • CompTIA A+ Technician
  • Advanced Negotiation Skills Certificate - procedure

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