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Skills

  • Invoice generation
  • Operational improvement
  • Merchandise stocking
  • CRM Systems
  • Excellent communication
  • Customer service excellence
  • Contract auditing
  • Cash handling accuracy
  • Territory Sales Experience
  • Credit and collections

Work Experiences

  • Was in charge of sales paperwork and payments for both one-time and recurring food orders.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Double-checked the data's accuracy and integrity.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Drove results throughout the store team by facilitating business goals through streamlined and improved.
  • Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor.
  • Achieved 100% error-free recordkeeping.
  • Created multi-threaded admin web applications based on program.
  • Answered an average of 7 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Summaries

  • Deli Sales Associate is a hardworking and dependable Deli Sales Associate who excels at cross-functional collaboration and performance reporting.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Metric, initiative, and metric are all available.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Strategic thinker with expertise in cross-functional collaboration.
  • Student pursuing a Food and Beverage degree who is eager to contribute developed knowledge in the role of Deli Sales Associate.
  • Communicative and team-oriented, with QuickBooks expertise.
  • Dedicated worker who is able to arrive on time and has a pleasant demeanor.
  • CPA certified
  • Deli Sales Associate who is well-organized and dedicated, with 11+ years of experience, an energetic personality, and expertise in preparing framework food.

Accomplishments

  • Partnered with department leads to identify underperforming products and initiated discount campaigns, reducing unsold inventory by 21%.
  • Assisted in developing training materials for new hires on equipment safety and deli procedures, reducing accidents by 53%.
  • Regularly inspected stock to ensure optimal product quality and placement, improving sales of key items by 44%.
  • Efficiently handled bulk orders for corporate and private events, increasing business revenue by $16 during one year.
  • Reduced sandwich prep time by 18 minutes per shift by refining the use of deli slicers, knives, and other equipment.
  • Implemented a new pricing strategy for slower-moving deli items, reducing food waste by 38% and increasing profitability.
  • Documented and resolved initiative which led to program.
  • Leveraged customer loyalty programs to encourage repeat business, increasing the customer base of returning guests by 71%.
  • Introduced cross-selling initiatives between deli and bakery departments, increasing department revenue by 16% over one year.
  • Consistently maintained high levels of hygiene and safety standards, passing all health inspections with zero violations for 13 months.

Affiliations

  • ServSafe Food Handler Certification - Achieved 2019
  • Completed, Food Safety and Equipment Sanitation Course, Northwind, 2020
  • Member, Retail Food Industry Career Advancement Network (RFCAN) - 2021
  • Volunteer Participant in Local Farmers Market Events Supporting Retail Food Sales - 2021
  • Participant, Advanced Deli Meat and Cheese Handling Techniques Workshop hosted by Ironclad Systems, 2017
  • Certified Customer Service Specialist, National Retail Federation (NRF) - 2022
  • Participant, Deli Management and Merchandising Workshops - Phoenix, 2017
  • Certified in Retail Merchandising Best Practices by Cedar Works - 2015
  • Member, International Dairy Deli Bakery Association (IDDBA) - 2024
  • Attendee, Virtual Summit on Retail Customer Engagement hosted by Northwind, 2022

Certifications

  • Certified Food Safety Professional – Beacon Labs
  • CompTIA Network+
  • ServSafe Food Handler Certification
  • Certified Meat & Deli Clerk - Summit Group
  • Certified Protection Officer (CPO)
  • Apple Certified Associate (ACA)
  • Food Retail Management Apprenticeship - Brightline
  • Certified Business Analysis Professional (CBAP)
  • Retail Customer Service Certification
  • ServSafe Manager Certification

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